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“Very nice hotel”

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Clarion Collection Hotel Buckerell Lodge
Ranked #24 of 31 Hotels in Exeter
devon
Level 6 Contributor
113 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Very nice hotel”
Reviewed 8 May 2014

We had a very good deal and stayed one night dinner bed and breakfast. Room was very clean with tea ,coffee and biscuits ,nice size bathroom .After a little mix up with our dinner order we very much enjoyed our three courses. The staff were friendly and helpful ,all in all a very nice place to stay.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pickyNickyDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review, 22 May 2014
Dear Nicky,
thanks so much for your WONDERFUL REVIEW!
I'm so pleased you enjoyed your stay and really look forward to welcoming you back in the very near future.
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601 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 May 2014 via mobile

Good hotel with nice grounds, relatively close to city centre.
I would stay again, however it needs a overhaul to update.
It was probably of its time in the 90's.
Staff were all friendly but lacked pace & urgency, especially reception.
Absolutely nothing wrong with hotel just lacked finesse and crispness.

Stayed May 2014, travelled solo
Helpful?
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review, 22 May 2014
Dear Michael,
thanks you so much for your GREAT REVIEW!
Just to let you know, our public areas are due for refurbishment this autumn; so I do hope you come back and see us when it is all completed.
Thank you once again for your review.
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Bristol, United Kingdom
Level 5 Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 May 2014

Nice clean hotel, very easy to get into Exeter City Centre. Staff were friendly and very helpful. The restaurant menu was limited, but the food was good and fairly priced. Cooked breakfast was very tasty. Room was clean, bed comfortable, shower - pressure of water not great! Only slight niggle would be - at time of booking would have been good to know there was a wedding reception and more importantly, the evening do going on!! The disco went on until midnight, but the doors kept being opened for smokers to go outside, right under our bedroom windows!! However thatvadide, so good experience.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review, 22 May 2014
Dear Cathy,
thanks you so much for your WONDERFUL REVIEW!
I am so please you enjoyed your stay.
I hope the wedding party didn't disturb you too much and I will get our reception staff to inform guests in future.
Thank you once again. I do hope we will see you back at the BUCKERELL LODGE HOTEL again very soon.
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Bromsgrove, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2014

Stayed here for 2 nights.
Room clean, tidy & perfectly fine. Comfy bed, good TV, plenty of tea & coffee. Bathroom clean & plenty of towels.
Breakfast: plenty of choice & cooked breakfast very tasty.
Evening meals: limited menu but what we had was fine, average prices.
Reception, waiting & cleaning staff all helpful, friendly & professional - Casey (waitress) particularly stood out as excellent!
Good base for visiting area.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank suenokes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review, 22 May 2014
Dear Sue,
thank you so much for your WONDERFUL REVIEW! I'm so pleased you enjoyed your stay and I will thank Casey personally for her exceptionally friendly service.
Hope to see you at The BUCKERELL LODGE HOTEL again very soon!
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Bournemouth, England, United Kingdom
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 April 2014

This hotel is nice, clean and very comfy bed in the room we had. We stayed for a couple of nights and found it to be very comfortable with friendly staff. Our booking included breakfast which was very poor quality and service so we never braved the restaurant, overall nice stay but AVOID BREAKFAST AT ALL COSTS!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review, 14 April 2014
Dear Kate S,
thanks for taking the time to post a review.
I'm pleased that you had an enjoyable stay and look forward to seeing you back in the near future.
I'd like to add that our breakfasts have been completely reviewed since your visit and I trust will exceed all of our guests expectations in future; the feedback is already great!
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Derby, United Kingdom
Level 4 Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 March 2014

A nice location for visiting the area, and comfortable, clean, and attentive staff, slightly dated, but the training facilities were good and suited my needs, nice location grounds well kept etc, The food was freshly cooked for you, breakfast a nice choice, served to you, and the other meals were ok, However the fryer was broken for 3 days and this limited the choice on offer. I would train here again as the facilities were good.

Room Tip: This hotel is nicely situated for Exeter city cente, off a main road, but no traffic noise, so all r...
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roger b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review, 31 March 2014
Dear Roger,
thank you so much for taking the time to write such a GREAT REVIEW.
I am veryu pleased that our facilities matched your requirements and that our people looked after you all so well.
I'm sure you were told that the 'tired bits' of the Hotel are all to be refurbished this winter' so I'm sure you and your delegates will join us in looking forward to the enhancements.
We look forward to welcoming you all back very soon.
kind regards
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Nantwich, United Kingdom
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 March 2014

Having used a variety of hotels, as training venues, over the past 14 years to run many training events and the 'Garden Room' at Buckerell Lodge was more than adequate for my purposes (I had 16 persons in the room set in 'cabaret style')

The room was more than sufficient and I would definitely return for these facilities. The staff were very friendly and helpful and my room (20) was fine with no problems. The restaurant is quite pleasant with a reasonable menu and choice of dishes. I had no complaints about the food. The event buffet was fine and all the candidates enjoyed the evening meals. The hotel was quite adequate for my needs.

Room Tip: Room 20 was fine for me
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dennis h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review, 31 March 2014
Dear Dennis,
thank you for taking the time to post such a GREAT REVIEW.
I'm so pleased that you and your delegates were well looked after and that you found our facilities met your requirements.
We look forward to welcoming you all back when you return to us in future.
kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel Buckerell Lodge

Property: Clarion Collection Hotel Buckerell Lodge
Address: Topsham Road, Exeter EX2 4SQ, England
Region: United Kingdom > England > Devon > Exeter
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #24 of 31 Hotels in Exeter
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Clarion Collection Hotel Buckerell Lodge 3.5*
Number of rooms: 54
Official Description (provided by the hotel):
Just a mile from Exeter City Centre, surrounded by mature trees and 4 acres of landscaped gardens the hotel has easy access from the motorway and ample free onsite parking. Good quality restaurant, bar meals and room service is available. ... more   less 
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Also Known As:
Buckerell Hotel Exeter
Clarion Collection Hotel Buckerell Lodge Exeter, Devon

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