I stayed here on business as my organisation were hosting an event there the following day. I found all the staff very friendly and welcoming and I was very impressed by their attitude.
My room was quite hot when I arrived...ok yes it was February but the air outside was quite mild and I found the room had just radiators to control the heat, which were a little challenging to get at the right temperature. The bedroom and bathroom was of a good size and there was free Internet, which is always welcome when away on business. Parking was also free to guests and the hotel is just minutes from the M5 and a short walk from Pinhoe railway station, so location is excellent.
The food I had in the evening on my arrival was delicious...garlic mushrooms on toast, which were very tasty, followed by the Fish Dish of the Day, a mixture of salmon, sea fish and mussels with vegetables in a creamy sauce topped with a pastry slice...absolutely yummy and for a very reasonable price. The breakfast in the morning was also good, with staff taking my hot food order promptly and efficiently after being seated and offered the cold buffet of cereals and fruit. Staff were very friendly and, given I was eating by myself, it was nice to engage in some chat whilst waiting for the hot food.
Our event in the Cedars Suite was well serviced by the staff, however for a room of 40 delegates it was a little too small, with 10 people around each table, resulting in delegates having to turn their backs to see the presentations with the tables (there to rest and write on) behind them. The hot and cold buffet was lovely and plentiful, as was the scones, jam and clotted cream, although the water provision was inadequate with just a few jugs of chilled water and cordial on a separate table to serve 40 delegates. The staff, in all fairness, replenished the water on request, but I don't think the room was really big enough to cater for 40 delegates, and the water should have been available on each table. It was also a bit of a pain for delegates to return their cups to the back of the room as the hotel didn't have many spare ones to replenish them at breaks.
Having said that, I left the hotel with a very positive impression, and would be happy to stay again, but perhaps with a more reasonable estimate of capacity if using the same room again for future events. Full marks to the staff though...they have a terrific group of people there.
- Official Description (provided by the hotel):
- Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. ... more less
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- Also Known As:
- Exeter Best Western
- Best Western Exeter
- Gipsy Hill Hotel Exeter, Devon