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“Slow service” 3 of 5 bubbles
Review of Brewers Fayre

Brewers Fayre
Ranked #184 of 515 Restaurants in Exeter
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Groups, Cheap Eats, Kids, Child-friendly
Dining options: After-hours, Lunch, Dinner, Breakfast, Brunch, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Buffet, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Shirley, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Slow service”
3 of 5 bubbles Reviewed 20 March 2014

Went here midweek and although the food was good value for money, the service was very slow. There appeared to be some confusion as initially we were brought the wrong food. However, when it did arrive it was OK.

  • Visited March 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Nick J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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337 reviews from our community

Visitor rating
    76
    82
    75
    43
    61
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Redruth, United Kingdom
Level Contributor
27 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“undercooked and missing items”
1 of 5 bubbles Reviewed 17 March 2014

Visited last Wednesday evening for something to eat to break our journey, thought it would be better than the motorway services. Had good meals in other Brewers Fayres around the country but will not be visiting this one again. The welcome by Gregory was warm and the drinks nicely chilled but as for the food! As we wanted something light and quick we had the Combo Feast with an extra portion of Garlic Bread and Chicken Wings. When the food came I thought the portions had shrunk but my wife put it down to keeping the price the same. The extra Garlic Bread was undercooked and inedible and two small slices for £2.29 is a rip off, when wholesale price would be approx 15p for the two. It was only when my wife checked the menu at the end she noticed that there we had not had the Garlic Mushrooms, the space on the platter was filled with the Chicken Wings. At no stage did anybody come anywhere near the table to check if everything was ok. Will use Exter Services in future.

  • Visited March 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exmouth, United Kingdom
Level Contributor
23 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“excellent”
5 of 5 bubbles Reviewed 12 March 2014

we just got in from a family meal at the brewers fayre in exeter. we had a lovely time.
we had a party of 15, and our table was ready on arrival, they even managed to fit an extra space on arrival without any hassle.The staff were really friendly and attentive, really lovely welcome host. we had the burger buffet night, very good value and lots to eat. very reasonable for 15 people, The kids loved the refillable drinks. very relaxed evening enjoyed by all. As it was my sons birthday the staff came and sang to him, and gave him a free slice of cake. the staff couldn't have done more to make the evening more enjoyable thank you guys xx

  • Visited March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank drgreen32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Awful service.”
1 of 5 bubbles Reviewed 3 March 2014

Booked a table for 6.30pm. When we got there we were told we had to leave before 8.30pm as they had another booking. We had 10 in our party. They got the orders muddled up. Five came out and we were still waiting for our meals after the others had finished their meals. Eventually we got 3 meals and still had to wait for another 2. The meals themselves were ok when they came. The desserts were the same. Had to wait for some while some people had finished. Just managed to finish our meal when we were kicked out of our table. If the table was already booked when we booked we should of been told. If not then they shouldn't have accepted another reservation. We still had drinks and nowhere to sit. Will not go again. Should have been offered a discount for the inconvenience.

  • Visited March 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Cathy24W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
175 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“very slow”
2 of 5 bubbles Reviewed 1 March 2014

we had been to this restaurant twice before, and to be honest at those times it was fair. But having visited this last Friday lunch we will never return again, an hour wait for food without any warning, not good if it is your lunch break. a child screaming its head off the whole time we were there. When the food turned up it was lukewarm and tasteless, several people asking for their money back as having to wait long for food.

  • Visited February 2014
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank juliemr2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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