I chose this hotel for 2 reasons, first the location since it is quite central, and also the price. Oh and also they have free WiFi which EVERY hotel should have these days.
Now the hotel itself isn't bad. The carpets and rooms are a bit shabby and the beds are old and you can feel the springs poking through the mattresses.
The shower has a handle sticking out of the wall so you can barely get under the shower head without that sticking into you, and you have to have the bathroom door closed when you are in the shower else the smoke detector goes off, which means the mirror ends up too fogged to use and the bathrooms smell of damp. The air conditioner is very loud and turned itself on twice in the middle of the night. I was missing a light bulb for 3 days until I remembered to ask in reception for one. This should be something the cleaner checks. The cleanliness wasn't great. There was slime and black mould in the shower and dirt on the windowsill like it rarely got wiped off.
I didn't eat here but the bar is friendly and the beer garden is pleasant. The breakfast isn't bad but if you want a croissant you have to sit waiting 20 minutes for it to be cooked since they are par-baked. I had a cooked breakfast on my last day only and ordered 5 items. When it came 2 of the items were missing and I had 2 items I hadn't ordered. My fiance (who joined me for one night) also got the wrong items at breakfast. The waiter takes one order disappears for ages rather than going round writing down what each person wants. Most days I just had the cereal and milk and fruit juice though which was OK.
You have a kettle in the room and tea bags and coffee sachets as well as cookies and UHT milk cartons. There are toiletries in the bathroom too, shower gel, soap and shampoo if I remember right.
All in all the hotel wasn't bad and if there was an option to give it a 3 and a half I would have done that. I don't think it deserves a 4 but according to Trip Advisor 3 is 'average' and that is about what I was say about this hotel. I probably wouldn't stay again, I'd rather pay another 20 or 30 pounds a nice and stay somewhere a bit less shabby.
- Official Description (provided by the hotel):
- In the heart of Exeter, The City Gate offers modern rooms, free Wi-Fi and a beer garden. Exeter Central and Exeter St Davids Railway Stations are nearby and the M5 motorway is within easy reach. The City Gate has 14 newly refurbished Boutique rooms with en-suite. They all feature a TV (with sky box), tea and coffee making facilities, mini bar, air conditioning and some complimentary treats! The City Gate Hotel features real ales and a traditional food menu, made using fine local produce. Guests can dine either in the restaurant or in the spacious conservatory. In the warmer months, the garden provides yet more dining space. This is our guests' favourite part of Exeter, according to independent reviews. We speak your language! ... more less
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- Also Known As:
- City Gate Hotel
- The City Gate Hotel Exeter, Devon