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“Great service, Great surroundings!”
Review of The Devon Hotel

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The Devon Hotel
Ranked #4 of 31 Hotels in Exeter
Certificate of Excellence
GreenLeadersBronze level
Birmingham, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great service, Great surroundings!”
Reviewed 11 May 2014

I stayed a night at Devon Hotel while on a seminar at Exeter. I enjoyed a personalised service and the staff were courteous and very polite. I was treated like a King.
I surely recommend the hotel to anyone who is within the area for any occasion.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sam3285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Manager at The Devon Hotel, responded to this review, 16 May 2014
Thank you for taking the time to review our hotel, I am thrilled by your comments. I look forward to welcoming you back to the hotel soon.
Kind regards

Ross Hamilton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,041 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (283)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Exmouth, England, United Kingdom
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 May 2014

I attended a function at this hotel so chose to get a room too. The food was really nice with good portions and the service was very good. The rooms were clean with a nice bathroom. My only niggles were the room being just that little bit too small as difficult to store luggage so it tended to get in the way and that the rooms were a tad on the warm side without the heating on. We did open the window a little but reluctant to open further due to facing a nearby busy road.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Manager at The Devon Hotel, responded to this review, 16 May 2014
Thank you for taking the time to review your stay with us. I am happy to hear that you enjoyed the meal you had at the function we hosted. I am sorry that you did not enjoy all aspects of your stay. I do hope you will chose to stay with us again.

Kind regards

Ross Hamilton
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 May 2014

Staff at the Devon Hotel paid attention to a comment on my booking form about a dietary requirement. They telephoned me to discuss what I could eat for my evening meal and delivered an amazing meal. The service was personalised and staff were genuinely interested in my requirement and had been researching it online.

The room wasn't large but was well appointed and had everything I needed. The bathroom was a good size and was great. The bed was sooooooo comfortable.

Room Tip: I was in a ground floor room overlooking the car park.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JuneMHampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Manager at The Devon Hotel, responded to this review, 16 May 2014
Thank you for reviewing your stay with us, I am delighted that the staff made you feel welcome and attended to your needs. I hope that you will chose to stay with us again next time you visit Exeter.

Kind regards

Ross Hamilton
Hotel Manager

To keep up to date with all that is happening here at The Devon Hotel you can follow us on twitter @The_Devon_Hotel, like us on Facebok.com/devonhotel or visit our website.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guernsey
Level 6 Contributor
174 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 7 May 2014

On my way to Cornwall and stayed holiday Sunday night at The Devon Hotel.. I was upgraded to a King Room on arrival. The room was a revelation. Clearly just revamped the Bathroom suite seemed brand new. The bed was very comfortable and my only complaint was the room was too hot. The restaurant was good value for money and the service attentive.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Manager at The Devon Hotel, responded to this review, 8 May 2014
Thank you for your review, I am glad that you enjoyed your stay with us. I hope that you will choose to visit us again.

Kind regards

Ross Hamilton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Llanelli, United Kingdom
Level 6 Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 6 May 2014

A family weekend to celebrate a wedding anniversary, Ideally situated off the M5 and at the junction of the A38 and A380 made it easy for us to visit the nearby area.
A warm greeting and excellent service from the staff throughout the weekend, The bedrooms are clean and very comfortable and although the hotel is situated by a busy rounder about noise did not effect a good nights sleep, as this had been mentioned in previous reviews it was a concern.
The Carriages Restaurant has wonderful food in very pleasant surroundings, ideal place to relax after a busy day sightseeing. Plenty of choice for a breakfast that sets you up for the day.
Will use again when visiting the area or near one of their other hotels, thank You for making our weekend enjoyable

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swanman2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Manager at The Devon Hotel, responded to this review, 8 May 2014
Thank you for taking the time to review our hotel. We couldn’t have asked for a better one. I am delighted that you had such an excellent stay, and that you found your room, food and service to the high standard we strive to maintain.
I look forward to welcoming you back to the hotel again.

Kind regards
Ross Hamilton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2014

I arranged a surprise Retirement Party for my partner at the Hotel and it was perfect. All the staff are very friendly and helpful, the buffet was excellent. The whole experience from meeting Simon the Manager who helped me with all the options available including his assistance at the party made it all worthwhile and a complete success. Couldn't have been better and would certainly not hesitate to use the Hotel again for any future events. Thank you!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maxine k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, General Manager at The Devon Hotel, responded to this review, 8 May 2014
Thank you for taking time to write a review of your recent party, I am delighted to read that you had an excellent time. I was happy to help with the organising to ensure that everything went as you would like. I look forward to welcoming you back to the hotel soon.

Best wishes

Mr. Simon Parkhouse
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 May 2014

I came to the Devon Hotel for a weekend away, the staff are friendly and happy to help. The king sized bed is as big as it should be. However the breakfast is one I would not pay for again it was like a rubber meal and I did not enjoy it.
On a whole the Hotel is wonderful!

Room Tip: 1 3 5 have the sun facing the window in the morning
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Manager at The Devon Hotel, responded to this review, 8 May 2014
Thank you for your review I am glad that enjoyed most aspects of your stay with us. I was saddened to read that you did not enjoy your breakfast, this is usually one of most guests highlights. I do hope you will return to us in the future.

Kind regards
Ross Hamilton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Devon Hotel

Property: The Devon Hotel
Address: Matford, Exeter EX2 8XU, England
Region: United Kingdom > England > Devon > Exeter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Exeter
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Devon Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
With easy access to Exeter City Centre and the surrounding area, the Devon Hotel is the perfect place to enjoy a city break or stay whilst on business. Exeter is a bustling and lively city with a fascinating Roman heritage and one of the world's best examples of a twelfth century Gothic cathedral. It is conveniently situated for visiting Dartmoor and the stunning coastline of South Devon. The Devon Hotel in Exeter has an outstanding reputation for fabulous cuisine and great accommodation. Situated on the edge of the vibrant city of Exeter, when you enter the Devon Hotel, you enter a world of exquisite comfort. Set in the Georgian building which is the heart of the hotel, our flagship Carriages Brasserie and Lounge Bar beckon you to linger with colleagues or friends. ... more   less 
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Also Known As:
Devon Hotel Exeter
The Devon Hotel Exeter

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