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“Helpful & friendly”

Saddles & Paddles Exeter Ltd
Certificate of Excellence
More attraction details
Attraction details
Owner description: Bike, canoe & kayak hire centre, plus bike sales & repairs, on Exeter quay. Pedal from the city to the seaside or paddle to the pub! Easy, relaxing, outdoor fun for all ages.We're on Exeter's historic quayside - popular for it's fascinating history, interesting architecture and independent shops - an easy 10 min walk from the city centre. Open 9am to 6pm everyday (closed Weds in winter)
Useful Information: Baby buggy parking, Activities for young children, Activities for older children, Lockers / storage
Exeter, United Kingdom
Level Contributor
42 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
“Helpful & friendly”
5 of 5 bubbles Reviewed 25 June 2014

Friends of mine hired very lovely little bikes from here, for a wonderful hen do cycle along the canal oath to turf!
Staff were very helpful ensure all the girls had bikes the wanted & yes baskets were included! And that the bikes were suitable to ride
Even though I had my own bike the staff willingly, helped me inflate my slightly flat tyre for no charge!
Definitely recommended

Visited May 2014
Helpful?
Thank Rachel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review, 28 June 2014
What a lovely review! Thank you Rachel, I'm so glad your friends enjoyed their bike ride and that we helped you to have an easier ride with inflated tyres =)

We get to meet some lovely people in this line of work and it's always great to hear that people have had a lovely day out with our hire bikes (or boats).

Hope to see you again sometime!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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97 reviews from our community

Visitor rating
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Date | Rating
  • English first
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English first
Cambridge, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Good condition bikes and lovely staff.”
5 of 5 bubbles Reviewed 1 June 2014

Great friendly laid back staff. They were happy to advise on routes, bikes were in good condition, and it was great to use their locks and helmets. We decided to extend our hire period on the road, and they were quite happy to do this for us. Already have our next route planned for next time we are in the area...

Visited May 2014
Helpful?
Thank J D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review, 9 June 2014
Thank you so much for taking the time to leave a review. I'm so glad you had a great time and that you were happy with our service. Offering advice and being helpful is just as important to us as the quality of our hire equipment so I'm so pleased that we looked after you well.
We look forward to seeing you again for your next adventure!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Rachel, Girls trip in Dartmouth”
5 of 5 bubbles Reviewed 17 May 2014

I have recently returned home from a fabulous weekend in Dartmouth with a group of girls. On the Saturday we hired bikes from saddles and paddles, the bikes where of good quality. They where very efficient and friendly and I would certainly recommend them to anyone wishing to cycle in the gorgeous countryside around Exeter.

Visited May 2014
Helpful?
Thank Ryates10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review, 19 May 2014
So glad you had a great weekend and that you were happy with our bikes. Thanks so much for taking the time to review us. Hope to see you all back in Devon sometime!
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Level Contributor
3 reviews
“Brilliant, helpful, beyond what was expected of them.”
5 of 5 bubbles Reviewed 14 May 2014 via mobile

What a lovely organisation. We were so pleased to book with them, they went out of the way to accommodate our needs and even when we found the hill up from Dartmouth challenging, the picked us up!! Bless them. Their ability to go beyond what was asked, suggests to me that this company will do well in Devon. They deffinately deserve to. Thanks for the lift . Jane x

Visited May 2014
Helpful?
Thank Janewhitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review, 16 May 2014
Thanks for your lovely feedback Jane, it's much appreciated. We were thrilled that you had a great time visiting Devon and were really glad you enjoyed your bike ride. It's incredibly hilly in South Devon so getting a lift back is very much allowed!
Hope to see you again if you're ever back in Devon.
Many thanks,
Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Saddles & Paddles, Exeter: excellent”
5 of 5 bubbles Reviewed 14 May 2014

They turned up in the middle of nowhere with 16 bikes, helmet, puncture kits etc - Friendly, helpful and even offered to pick us up en route if we wanted to be brought back in the van. Highly recommend them.

Visited May 2014
Helpful?
Thank Heidi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review, 16 May 2014
Thanks Heidi, it was a lovely excuse for us to take our hire bikes away from their usual home at Exeter Quay! So pleased you all had a good time and thank you so much for taking the time to leave feedback.
Many thanks,
Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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