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“Back to the dark ages of bed and breakfast”

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The Captain's House
Ranked #12 of 15 Lynmouth B&B and Inns
Shrewsbury, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Back to the dark ages of bed and breakfast”
Reviewed 30 July 2013

This place is awful. The owner moaned that he would have to change the sheets after we had gone.The place needs gutting. The rooms are tired and very dated.The bathroom was not very clean no soap the towels were so old the labels had worn off and you could see though them.he insisted on payment straight away and was rude that we were only staying one night and blamed the recession for his lack of customers.
Breakfast was terrible did not ask what we would like, had eggs that had been cooked hours in advance and were like rubber and sausages that were of very poor quality. Coffee was instant. We were very tired when we arrived in Lynmouth and if we had looked around there were some really nice places to stay that were much better value. Don't stay here.

Room Tip: Don't stay here at all
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lynne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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179 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • German first
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English first
Leicestershire
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2013

My wife booked this very last minute, to our favourite part of the UK. I have to admit to being concerned when I read some of the terrible reviews however we decided it was too late to change and we'd only be sleeping there anyway.

What a pleasant surprise to find a beautiful old house, with what might not be the latest fashion designers view but seemed perfectly in keeping to us. Comfortable bed, beautiful view of the river and very pleasantly welcomed by the owner. The pleasantness continued for the whole 3 days, despite us coming back very late on the first night and almost certainly waking them up.

They recommended the Risign Sun and the Village Inn to have a drink in and they were excellent recommendations, made some very good new friends.

The breakfast, on the day I got up in time, was very nice and the only slight negative would be the lack of constant hot water, that seemed to be aimed at being provided for the typical walkers timetable, not people used to a night life. But then we were in sleepy devon:)

So quite where all these negative reviews are coming from, we are frankly a little surprised, perhaps some of them should look at just how obnoxious and demanding they are before wondering why people respond in kind. And we saw plenty of behaviour from people who were very obnoxious from the tourists who seemed to think they owned Lynmouth rather than being lucky to have the pleasure of visiting such a beautiful part of the world.

Twice in the Rising Sun, people (OAPs both times) came and sat at our 2 person table, while were were eating, without even asking if it was OK, which it wasn't, to then proceed to talk loudly and pompously and try and join in our conversation. If they were in my B&B I'd be telling them where to go as well.

Room Tip: Ask for a river view
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrevorAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Almere, The Netherlands
Level Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 20 July 2013 via mobile

This was the 2nd b&b we went to on our uk trip. The owner seems very friendly at first, but when asking why we didn't have the bathroom en suite, he rudely told us we can just go somewhere else. This comment made the whole experience more negative. The room was very hot, and there was no fan or anything. Rooms were quite dusty and old. Breakfast was not really good. Bad instant coffee , 2 types of cereal and not really great eggs. Lynmouth itself was great, but if we come back it wont be here.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank john m m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2013

This guest house has changed its name - used to be known as Tregonwell (look at the reviews)Make the most of the warm welcome because that's as good as it gets.I can live with mismatched decor and it doesn'tbother me at all. When I am on holiday I cannot however live with totally flat pillows, rock hard towel ( one only to use for drying hands, showering etc,); weird tasting breakfast - was it the oil or the cheap tasting bacon;no hot water to wash or shower in ; no private bathroom - despite being told it was when we booked we were told on arrival that we have to share the shower as other ones were broken. We were told the toilet would be private - not so; nothing to look out of the windows at except the rock face and other windows so very dark. Our dog got better treatment than we did! This could be an interesting place with some TLC and owners that cared but meanwhile - give it a very wide berth. We stayed one of the two nights we stupidly paid for up front, cut our losses and fled across the road to an altogether more pleasant, clean and bright establishment with breakfast to die for . Major plus point - stunning location by the river.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Tijoal123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dursley, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2013

Stayed some nights B&B while walking the SW coast path. The owners collected us and delivered us back each day. Very well situated near the coast path, and restaurants handy in the evening. Friendly welcome, interesting house, and the transport worked very well. Bedrooms a bit tired, but clean. Catering not really up to scratch - real orange juice and coffee would be a reasonable expectation but it wasn't provided.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arthur C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2013

Had a very nice stay in this hotel in a quiet and pretty corner of Lynmouth. The owners were very friendly and even gave us a map and route of Exmoor to show us all the most interesting places. And they were very kind to mail us back a pair of glasses we had accidentally left in the room. Lynmouth is an extremely beautiful place to stay and this must be one of the nicest hotels there.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ben C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 March 2013

Three of us used this B and B recently for a one night's stay.

It is in desperate need of refurbishment and update. Although clean, the bedding was from the 60's era together with the curtains and the dusty artificial flowers which adorned the walls. No fluffy duvet or pillows here - although bitterly cold outside my bed had only a sheet and a thin sort of quilt. Heating went on on our arrival and after one hour went off again! The place was lacking in comfort . For a night's stay I was supplied with 2 (unwrapped) tea bags; the 1 thin towel in my bedroom by the sink had to also serve as a towel to use after my shower and for my hair. No soap was supplied simply a Carex hand wash in the dismal bathroom (no ensuite just a shared dark bathroom with a fan which whirred incessantly, a sort of front door mat on the floor and a grim sign telling me to wash my hands!) On the back of my door was a sign informing me that I had entered a contract with the owner and, once the room had been booked the whole amount would be taken should I fail to turn up. As the owner had already insisted on payment in full on booking, that was unlikely. How welcoming!

Breakfast was an equally dismal affair. We were not asked what we would like to eat which was a shame as, in fact, I would have liked baked beans on toast. Instead a cooked breakfast was put in front of us on (egg, piece of bacon, a hard tomato and a sausage). Prior to this we were offered a choice of 2 cereals.

My whole impression of this establishment was that it completely lacked any spirit of warmth, welcome or generosity. You are not treated as a valued guest, simply as a necessary evil. What an insult to the brave sea captain whose house this once was!!

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank LindaDavidM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Captain's House

Property: The Captain's House
Address: 1 Tors Road, Lynmouth, Exmoor National Park EX35 6ET, England
Region: United Kingdom > England > Exmoor National Park > Lynmouth
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #12 of 15 B&Bs / Inns in Lynmouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Captain's House 3*
Number of rooms: 9
Reservation Options:
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Also Known As:
The Captain's House Lynmouth, Devon

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