4 of us thought it would be great to have a drink on the verandah and to see if we may like to stay here. At the bar there was no fizzy wine by the glass, Guinness and St. Austell lager was off, no real ale. A cocktail menu was available, unlike the cocktails because there was no syrup! Eventually settled on a Pimms which was spoiled by using flat lemonade from the bottle and ice so nearly melted that it further diluted rather than chilled the drink.
Many emails later and I finally got a reply claiming that a reply had been sent earlier. When I asked to see the email that had been sent I was told that they have so much email traffic that they have to be deleted.
So, lovely setting, poor service and very poor attempts at dealing with the complaint. Hence the posting here.
- Official Description (provided by the hotel):
- A beacon of relaxation, set in stunning coastal surroundings, nestled against the rugged Exmoor coastline and set in 5 acres of woodland, The Tors Hotel overlooks the picturesque harbour of Lynmouth and provides one of the most striking views of the North Devon coast. Set against this dramatic vista there is the contrast of the warmth of the welcome and comfort provided by our characteristic hotel. Owned by Martin Miller, the creator of Miller's Antique price guides, The Tors combines the inspirational Miller style with inviting prices, framed by the beautiful coast of North Devon. This 19-bedroom hotel is crammed with Martin's antiques and curiosities. The Tors has all the hallmarks of his unique style. Roaring log fires, candlelit sensuality, books by the thousand and bowls of fruit and sweets, all washed down with a Millers award winning gin and tonic. In the AA rosseted restaurant you will find a relaxed atmosphere with superb quality food, an excellent wine list and probably the best views in the village. The whole family will find a warm welcome in the restaurant and as much care will be taken with your little one's ice cream as with your carefully prepared main meal. Outside relax with a drink on our newly opened Miller's Terrace while taking in the breathtaking surroundings. It is just a short 5-minute walk into the heart of the village and all it has to offer. The hotel is ideal for all the family and you can even bring your dog, who will enjoy the many splendid walks in and around the area. Unique and quirky yet stylish and relaxed the Tors is a special place to stay. Take a peek inside the hotel by clicking through the image gallery to the right, or come and join us for a Martin Miller's Gin and Tonic on our fantastic sea-view terrace, or stay for a night or two and experience the inspirational Miller effect for yourself. ... more less
- Also Known As:
- Tors Hotel Lynmouth, Devon