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Review of The Bath Hotel

The Bath Hotel
Ranked #12 of 22 Restaurants in Lynmouth
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Restaurant details
Dining options: Reservations
Description: The Bath hotel in Lynmouth offers spectacular sea views, excellent service and a warm welcome. With 20 en-suite rooms available for bed and breakfast or dinner, bed and breakfast. We also have a selection of dog friendly rooms at the hotel. The Ancient Mariner bar serves food and drink all day from 10am. With a children's menu available, free wifi and it is dog friendly. The Aubrey Cocktail bar offers delicious speciality cocktails from 6pm every day to residents and non-residents. The Galley family room offers a cosy, and relaxing dining area. Suitable for families and dog friendly.
Reviewed 15 June 2013 via mobile

Unfortunately we had not seen the other review for this place before visiting.
We wanted a pub tea, something tasty and simple. Menu was very limited, and food very poor. We both had the chilli and it could have been anything! Simple but not tasty.
Service was unfriendly.

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    • Food
Thank Wifeoffraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (58)
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54 - 58 of 58 reviews

Reviewed 28 May 2013

We popped into the Galley Bar for a lunch with two families with small children and ordered kids meals and sandwiches/burgers for the adults. Prices were average, staff were terrible - not at all hospitable and looked very annoyed about our request to put two tables together to accommodate us as a group.

The food was possible the worst excuse for a pub lunch I have ever experienced, and if it were not for our 3 hungry children we would have demanded a refund and left - it was really that bad.
My own choice of a chicken burger was a grave mistake; I received what can only be described as a reconstituted saw-dust textured discus of grey matter, burned on one side, raw on the other, and wedged between a cheap bun. I took one bite and couldn’t even swallow it - it was vile. One asking the waitress to take it back and replace it with a simple sandwich I was told that 'she would have to ask the chef'.

She left the food in front of me and marched off to the kitchen whilst uttering words under her breath. She returned shortly after and told me that the chef was confident that the meat was of a very high quality and sourced locally! This burger had no comparison to a piece of chicken.
I asked her to take it back, which she did - only to return with the chef himself who looked very annoyed and challenged my disapproval with the food. An argument developed with him saying that it was good quality food that he had spent a long time researching and sourcing locally, and me simply saying that I was not at all happy with what was being masqueraded as chicken.

To say the chef was rude and arrogant would be a massive understatement and the final straw was when he called one of the children a 'mucky pup' for getting some beans on the dinner mat. Truly unbelievable. I told him that I no longer wanted him to talk with us and that he was ruining a meal that we had paid for. Eventually he left and agreed to refund my meal.

This left a very awkward atmosphere in the pub which was not helped by the waitress and bar staff standing nearby to us and watching our every move. We couldn’t get out of there quick enough...

All that was left was to get my refund, which I had to ask for from the barmaid. She then refused! On asking the chef for confirmation of this, she returned to the till and literally chucked my £7.99 back into my hand and shot me a look that could kill.

If i could give this place a minus mark, Iwould. I have NEVER experienced such appalling customer service and strongly suggest you don’t either.

Avoid this place like the plague.

    • Value
    • Service
2  Thank acer1ism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2012

I suppose we should have had second thoughts when the advertised price for Sunday roast on Mother's Day was only £5.95 in such a popular holiday destination. The fact that they weren't already full booked should also have told us something.
The meal arrived very quickly, with a large Yorkshire pudding piled on top and soaked in gravy; personally I prefer it dry and crispy. The 'beef' as it was described I suspect came out of a tin as it was tasteless. Vegetables nicely cooked although my wife described the cabbage as reminiscent of school dinners. Roast potatoes overcooked - almost burnt. Overall very disappointing.
Easily the majority of my posts on this website have been very positive so for anyone who reads this needs to bear that in mind.

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2  Thank manrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2010

Firstly, let me say, we did not stay in the hotel so this is not directed to them. However, we popped in for a quick lunch at the Galley Bar attached to the hotel and as there was myself, husband and 3 children ranging from 17 to 9 years old, we were looking for value for money as we were on a tight budget. The 2 youngest had the childrens menu and the rest of us opted for the jumbo sausage and chips. Firstly they managed to say we ordered 4 of them and did not offer to reimburse us for the extra meal and said it was our fault - perhaps a communication problem on their part. Secondly, the sausages were the cheapest, nastiest ones all of us have ever had!!!! The meals cost £4.99 each and we expected more!!! We knew they weren't going to be the best quality sausages, but what a rip off. Steer clear me thinks!!

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Thank kmvinuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2017 via mobile
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Thank Alexander B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bathhotel, Front Office Manager at The Bath Hotel, responded to this reviewResponded 2 May 2017
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