The overriding factor for giving 5 out 5 for Millstones was the care of the staff who went out of their way to help and accommodate our needs, and make us feel almost as though we were staying with old friends. We had to travel for a funeral and were only staying the one night. The problem was that the funeral was in the afternoon, so we not only needed somewhere to leave our bags, but also to change for the funeral. Additionally, I have a long-term illness and needed to rest over lunchtime. No sooner had we told them, than they offered us the use of a spare room for the duration of the afternoon. In the end, they told us we could continue to use our own room for as long as we wanted.
The evening dinner was really good, with a wide variety of choices, and the instant one of our party asked about vegetarian, they instantly came back with another set of options. By the way, they also made the food for the funeral reception and were extremely flexible when we couldn't supply exact numbers. To top it off, when we left, without asking, they wrapped up left over sandwiches and gave them to us for our journey.
The hotel has an old-fashioned country-house charm. There are a couple of lounges and a small bar (they only very small criticism here, is that it would have been nice if there was a single malt whisky availabe - but I'm just being ultra picky.) Our room was at the front, not far from the busy Plymouth to Tavistock road. Bearing in mind that we live on a very quite road at home, and I am a light, easily disturbed sleeper, the double-glazing at Millstones was so good that there was virtually no noise. In any case, the road seemed to be completely quiet after about 10pm and we didn't notice the road at night at all.
We would DEFINITELY come back, if only just to see the friendly staff again!
If you want to feel like a clone and stay in a modern dormitory block, I believe the Travelodge is just down the road. If, on the other hand, you want to make some new friends, be treated like a visiting friend and given good, home cooked food, in homely surroundings, I suggest you come here instead.
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