Booked through gala hotels & when we arrived we were told that no reservation had been made and hotel was fully fully booked. Receptionist was very helpful and told us gala take your money but doesn't book you into hotel & wait for hotel to contact them which is ludicrous. She managed to find us a room at the holiday inn which was very good but more expensive. I would advise anyone not to use Gala hotels booking service as they are a bunch of chancers & almost ruined my weekend break. I was told by receptionist to ring hotel direct next time I book anywhere which is what I will do from now on.
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- Also Known As:
- Plymouth Copthorne Hotel