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“Pleasantly Surprised...”

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New Continental Hotel
Ranked #12 of 21 Hotels in Plymouth
Liskeard, United Kingdom
2 reviews
“Pleasantly Surprised...”
Reviewed 22 December 2013 via mobile

This was our first stay at The New Continental and having read the reviews we were unsure what to expect but were pleasantly surprised.

The greeting on arrival was warm & friendly and we had no problems parking, despite several Christmas parties being hosted on the night of our stay. The room itself was very spacious, clean and had all the facilities you would expect of a modern hotel.

Overall, a great location close to the city centre, friendly and helpful staff and good value for money with no experience of the problems with parking, lifts or showers mentioned in earlier reviews.

Stayed December 2013, travelled on business
Helpful?
Thank WestyG77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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508 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
Durham, United Kingdom
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 December 2013

I stayed here on a business trip and it was ok. I have to say I did not expect much as it did not look the best from the outside.
I found the hotel a little dated other than the reception which was pretty modern. That said it was very clean, the bed was comfortable and I slept we'll
However the wall are very thin and I cold easily here the guess in the next room even though he was not that loud.
The breakfast was very good
I used the gym and despite the equipment being old and the air con broken therefore it was exceptional hot I enjoyed the workout
Overall it was fine and decent value I would use this hotel again
Oh yes and most importantly the staff we helpful and friendly

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 December 2013 via mobile

This hotel is ranked number 10 of the 21 in Plymouth and I would agree whole heartedly with that. It was clean and nice enough but definitely nothing special. If it didn't have the ok gym and average pool I would suggest a premier inn type hotel. Breakfast was nice enough and wifi was good.

Stayed December 2013, travelled on business
Helpful?
Thank Business-on-the-road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YHajiyianni, Manager at New Continental Hotel, responded to this review, 11 December 2013
Thank you for your review.

We are very sorry to hear that we did not fulfill your expectations on this occasion. Unlike a Premier Inn, we are an independent, family run hotel, each and everyone of our guests are very important to us.

We hope that you will give us the opportunity to welcome you back to the New Continental in the near future.

Merry Christmas and Kind Regards,

Y.Hajiyianni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 December 2013

hotel excellent room nice size, very clean food was very good, check inn was quick and efficient staff friendly and extremely helpful and very hard working, good parking excellent location. bed and pillows couldnt fault them. was here on a party night and the dj was terrible but apart from that first class.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nick w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EAST DEVON
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 November 2013

Stayed at this hotel for one night, so convenient for Plymouth Pavilions. Room huge and very comfortable, breakfast really good. Staff extremely helpful and friendly. A little scruffy in a few places and certainly not boutique but who cares when you can park for two days for £3 just a stones throw from all areas of city centre.

Did not eat in hotel in evening so can't say what restaurant is like.

Room Tip: Did not visit spa, but there is one.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CHRISTINEEastDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northwich, United Kingdom
1 review
Reviewed 23 November 2013

I stayed here for one night. Everyone at the hotel was very friendly, the rooms were spacious and the bed was really comfortable. The wifi was free and didn't constantly cut out which is a common problem with hotel wifi. I paid about £60-odd on booking.com which was very reasonable. Hotel was central without being too close to Union Street. The breakfast was great and the waitress really friendly. Overall a very good experience and great that its an independent hotel as well. There's a gym there as well for those interested!!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 November 2013

Following a couple of bad reviews we were a bit wary but once we arrived this soon disappeared. There is plenty of free parking and the check-in was very quick. Our room was on the top floor and very quiet. It had been updated and the bed was especially comfortable with plenty of good quality pillows. The only negative was the shower which was a bit noisy but was lovely and hot.
On our first evening we had a few drinks in the bar which were a bit pricey but normal hotel prices. We then decided to eat in the brasserie and the food was excellent - the nicest lamb shank I have had for a long time!!
The breakfast was also good with fruit juice, fresh fruit, yoghurts or cereal to start followed by a cooked breakfast of bacon, sausage,saute potatoes, beans, grilled tomato, mushrooms, beans and black pudding accompanied by toast and tea and coffee. The cooked food was served on piping hot plates too.
We also used the leisure facilities which was an added bonus and gave us chance to work off the breakfast!!
We thoroughtly enjoyed our stay and would recommend it to our friends and definitely stay again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynnette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YHajiyianni, Owner at New Continental Hotel, responded to this review, 21 November 2013
Dear Lynette,

Thank you for taking the time to leave such a great review of our hotel. We are pleased that you enjoyed your weekend with us and hope that you will choose to stay with us again on your next visit to Plymouth.

Kind Regards,
Y.Hajiyianni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about New Continental Hotel

Property: New Continental Hotel
Address: Millbay Road, Plymouth PL1 3LD, England
Region: United Kingdom > England > Devon > Plymouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Plymouth
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — New Continental Hotel 3.5*
Number of rooms: 99
Official Description (provided by the hotel):
The New Continental Hotel is the largest independently owned hotel in Plymouth. Located in the centre of Plymouth, adjacent to the Plymouth Pavilions - the hotel is the perfect location for business and pleasure.At the New Continental Hotel we seek to offer affordable luxury. We aspire to create an individual, personal and comfortable environment. This is provided with a passion that comes from a family tradition steeped in the hospitality industry and odd eccentricities from being custodians of a grade II listed building that is over 150 years old.Our team is at the heart and soul of the New Continental Hotel and is integral to providing guests with a quality hotel service and being flexible to cater for individuals needs.Step from the bustling centre of Plymouth city into the quiet relaxation of our newly refurbished reception, lounge and Roma Bar. All have been designed to offer a combination of peace and calm ambience in which to read, work and share a drink or snack with colleagues and friends.If you are planning to stay or just visiting our health and leisure complex, sampling the delights of the new restaurant and bars or attending a function for a special occasion, we look forward to meeting you and ensuring your time with us is everything you want it to be. ... more   less 
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Also Known As:
New Continental Torquay
New Continental Hotel Torquay
New Continental Plymouth

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