stayed here on may bank holiday weekend, booked room 28 in advance as it was on bottom floor and my uncle has trouble with his knees. We were told the room was full and were put in room 15 on the top floor up 2 flights of stairs. We then booked a 6.30am breakfast as we were going fishing, at 6.50am the staff turned up and told us the manager did not ring them to let them know. At this point it was too late and we had to go without. Onto the Hotel Itself, very dated and only the reception entrance door worked. Shower was falling to bits, mold in corners of bathroom, doors looked like they had been kicked in. I could carry on but there is too much to say. Only bright point was that the staff were very helpful and friendly, maybe the manager could take some tips from them. All in all would not recommend and will not be staying there again.
- Official Description (provided by the hotel):
- Started as a Bed and Breakfast in 1954, family run Kynance House has had thousands of satisfied customers. Blessed with perfect positioning on Plymouth's historic Hoe, only a few minutes walk from the City Center and the Barbican, come and stay with us in one of our comfortable en-suite rooms, enjoy the free in room WiFi and then tuck into the full English breakfast prepared fresh for you. Kynance House - The Best Location in Plymouth. ... more less
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- Also Known As:
- Kynance Hotel Plymouth