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“Always A Smiling Face”

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Premier Inn Plymouth City Centre (Sutton Harbour) Hotel
Ranked #5 of 21 Hotels in Plymouth
Certificate of Excellence
Reviewed 24 July 2014

We have booked here many times and can honestly say it's the best Premier Inn we have stayed in. Staff are superb, friendly, helpful and above all, have a smile on their faces. Nothing too much trouble, considering it's classed as a 'budget' hotel. Rooms now have aircon, but bar is a little warm on hot days - a minor issue!

Room Tip: Ask fir a harbour side room.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Mick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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800 - 806 of 1,323 reviews

Reviewed 24 July 2014

On arrival the local area looks a little down, but when entering the staff changed the feel by a quick book in and helpful advice for finding the Barbican and Hoe areas. The room was clean and comfortable although the shower gel was empty, this meant using our own (GASP). I asked the reception staff to remedy and it was done within 10 minutes, also I asked where I could buy some ice and was promptly given a large jug of ice from the bar, so well done to all the staff. The Barbican is an easy walk for the able bodied but the local streets are cobbled so wheelchair users prepare for a bumpy ride. Overall a very pleasant stay with a very helpful staff for our family visit. Also the hotel does late night pizza if you've been enjoying the nightlife which is better quality and cheaper than the local Dominoes and delivered to your room.

Room Tip: Try to get a room facing the harbour/car park as the road on the other side is a popular route for t...
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  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
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Thank ShakeyB45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

This is a really good Premier Inn, in a beautiful location. The City Centre is an approx. 10 - 15 min walk away, via the harbour. It is ideally situated for the ferry port. The staff are wonderful here. We have stayed many times, (it is one of our favourite places), and have always received a very warm welcome. All the staff seem so happy, including the cleaners!!! The rooms are always clean and tidy, and the recently installed air-conditioning is a much needed bonus, and works really efficiently (we stayed on Sunday 22nd July - one of the hottest days of the year so far), so made full use of this wonderful new addition!!! The breakfasts are always very good and served by happy and obliging staff.

Room Tip: We always request a harbour-side room, as this is the quieter side.
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  • Stayed: July 2014, travelled as a couple
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1  Thank L E J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

Stayed at premier inns before and always look forward to it. This branch was particularly clean and comfortable. Big sized room, staff really helpful and friendly. Brilliant location next to the barbican. Love Plymouth and will be staying again.


  • Stayed: July 2014, travelled with friends
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1  Thank Tania L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

Wanted somewhere cheap and cheerful to stay for one night whilst on the way to France. Hotel ideally located for Ferry Port and early morning departure. Can get a little expensive if more than 2 travelling @ £59 per room but at the end of the day it does what it says on the tin.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Thank Katharine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

We stayed at this Premier Inn for one night on 27th June 2014. Very welcoming and helpful staff with a very good sized, clean room. There was a lot of choice for breakfast which was served with a smile and the dining room and cutlery were very clean. The hotel was a short walk from the main area of Plymouth. The car park is free but quite small so if the hotel is busy it is hard to find a space but there is a car park next door that the hotel has arrangements with. We have stayed in several Premier Inns and they never disappoint.

Room Tip: Book a room overlooking the car park as the other side can be noisy.
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  • Stayed: June 2014, travelled as a couple
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2  Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

We stayed at the Plymouth Premier Inn at Sutton Harbour and were delighted. The room was spotlessly clean, the staff very friendly and the breakfast was real good value. It is a short walk to the Barbican Which incidentally could be seen from the window in our room. The Barbican has some fantastic restaurants and there is also an aquarium there, we didn't go in the Aquarium but great if you have children. We called in a little pub on the corner opposite the Hotel and there was a live band on that evening, what a fantastic time we had. The Hotel is a real good find fantastic location and value for money, we will definitely be returning.

  • Stayed: May 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
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Thank linpownall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Plymouth City Centre (Sutton Harbour) Hotel

Address: 28 Sutton Road, Plymouth PL4 0HT, England
Region: United Kingdom > England > Devon > Plymouth
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Romantic Hotel in Plymouth
#7 Family Hotel in Plymouth
Price Range: £46 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Plymouth City Centre (Sutton Harbour) Hotel 3*
Number of rooms: 107
Official Description (provided by the hotel):
In a historical part of central Plymouth with marina views, close to the National Marine Aquarium ... more   less 
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Also Known As:
Premier Inn Plymouth (Sutton Harbour) Hotel Plymouth

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