I've eaten in a few Bella Italia restaurants before, whilst the food has been decidedly average they've been ok (not value for money though). But today's family meal was terrible:
Kids garlic flat bread was not at all garlicky, the mozzarella and tomato salad was depressingly small and made with what appeared to be Tesco's basic tomatoes. My main, chicken with a creamy mushroom sauce, served with potatoes and green beans was vile, I actually feel sick for trying to eat the bit I did!!! What's more the potatoes were awful and the green beans were barely cooked (I love al dente veg, but the beans were practically raw and not even remotely fine). So were my wife's and mothers served with their poor lamb shanks!
When we complained the waiter, who was very good, apologised and gave us some money off our meal, but what was telling was the manager did not come and apologise!
Avoid this restaurant at all costs!
Sorry to be so negative! :-(
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