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“Fabulous apartment”
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2 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Torquay, English Riviera, Devon, England

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Claire K
Salford, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fabulous apartment”
Reviewed 26 August 2017 for a stay in August 2017

We recently stayed in this apartment, it is a beautiful, elegant, spacious apartment with excellent quality furnishings and fittings and the kitchen is equipped with everything you could ask for. The painting work to the front was finished so we were able to make full use of the balcony and it's fabulous view over the marina and beyond. The central location of the apartment meant we were able to leave the car in the gated car park and walk to the vast array of eating places (Pier Point on the promenade especially), promenade and shops. The only one thing to be aware of is as the bedrooms are downstairs at street level, in particular the master bedroom to the front, it was noisy early morning (7am ish) with deliveries to the rear of the shops across the road and bin men. Other than that we would highly recommend this fabulous apartment, we didn't want to leave!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara S
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very disappointing,not a 5* property.”
Reviewed 13 June 2017 for a stay in May 2017
2
people found this review helpful

Great location,in the centre of Torquay,shopping,restaurants and harbour .The property not a 5* very disappointing.We were told there would be scaffolding on the exterior but with minor obstruction,we were unlucky as it was noisy daily workers at 8am not able to access balcony or harbour views at all.The carpets were filthy looked like animal urine ,leaving large stains ,starting from the front door and all the way upstairs.Called and emailed Blue Chip Management ,several back and forth emails ,offering they come and look ,but as we were leaving 17 days later this was done but without a comment from them,now an insulting discount from the owners,not good enough as they should never have rented this property with the conditions we had to endure.An expensive disappointing experience,seems greedy owners preferred a bad review like this than leaving their place empty until they clean it up.Such a pity as location great and lovely building after the works get completed,for now ??

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Jun 2017
Many thanks for providing us with your feedback. Please be assured that in the rare case where our guests encounter a problem during their stay, we do all that we can to put it right.
Both ourselves and the property management company did what we could to assist you following your contact with us.
It was certainly unfortunate that the building maintenance works impacted your stay beyond what was initially advised. We have no control over the works taking place and had provided the information based on third party contact.
With regards to the carpets, these have been deep cleaned by the property management company and whilst minimal staining is evident specifically in the hallway where the carpets are used frequently, they are still clean.
We pride ourselves on delivering an excellent level of customer service and we can only apologise that on this occasion we fell short of your expectations.
Best regards,
Blue Chip Holidays
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Adults2
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