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“LETS DO THIS AGAIN”
Review of Bay Torbay Hotel

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Bay Torbay Hotel
Ranked #33 of 87 Hotels in Torquay
yorkshire
Level 4 Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“LETS DO THIS AGAIN”
Reviewed 24 May 2011

Stayed at the Torbay for a 4 day break. Upon arrival, the hotel was a bit off putting as there was scaffolding all on the outside of the hotel. This was, by no means, a reflection of the inside which was most welcoming.All the staff were most obliging and caring. The restaurant staff were exceptionally fast. We have stayed in a few Shearings hotels but this was the best food(by far) All the kitchen staff( who are rarely mentioned) should be awarded a gold star each. This is a prime location hotel with all ammenities on hand. We will definitely be back and would have no hesitation recommending this hotel

  • Stayed May 2011
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank torquayaddicts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 2 June 2011
I am glad you had a great time here, and as Torquay addicts,I look forward to your return. I don't know how the restaurant staff do it myself sometimes - I will have to put speed limiters on them. The Chef is alwas glad to hear that his food is well recieved, and he will be happy that the rest of his team get recognised too. Thanks for the recommendation and I will dig out those gold stars.
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English first
Stroud, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 May 2011

Had a brilliant weekend with the girls from the "Fallen Angels" Skittle team, 10 of us in all. We have never written a review before but we were so impressed with the Hotel that we felt we should give credit where it is due. The rooms we had ranged from a single, double, twin & superior, they were all of a very good standard very clean & lovely comfortable beds ( & I'm really fussy with beds) we were also impressed with the cleanliness of the bathrooms.
All of the Hotel staff were great, wonderful, fab. brilliant, etc etc
Lewis & his sister Meg were very efficient & patient with us as we couldn't decide what to order from the delicious menu. Both had a great sense of fun.
We were all impressed with the selection and quality ot the food all rather scrummy.
All the reception staff were fantastic & helpful nothing was too much trouble for them & a special thanks to Anetta for our lovely room.
We had a fun filled fancy dress night with the Abba tribute band. We were the dancing Queens.
We would love to come back next year providing you'll have us.

  • Stayed May 2011, travelled with friends
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Helpful?
3 Thank FallenAngel52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 10 June 2011
Fallen angels are always welcome at the Torbay, and especially those in fancy dress. Abba is a great tribute act and one of many we have during the year. Check for some more great acts on our Bay hotels website and maybe we will see you back again sooner. Lewis and Meg will be pleased to see that you liked them, they are always in competition with each other to be the best. Another great food comment, the Chef will be asking for a raise soon!.
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Nottingham
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 10 May 2011

I recently spent 4 days at the Bay Hotel in Torquay having travelled down by Shearings Coaches,we was greeted by the manager and given a warm welcome on our arrival. The room was clean and tidy. the meals were excellent and staff very friendly, evening entertainment we had dancing and entertainers was very good. The journey down to Torquay and the trips around Devon was made even more enjoyable by "Sue" the Shearings coach driver, overall it was a weekend to remember.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank blackdown406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 10 June 2011
I'm glad your weekend was one to remember, A warm welcome is important to us and I am happy that you had one here. More great reviews on our excellent food and friendly staff. They are good staff and do their best to please. Sue is a great driver and people enjoy having her show them the sights.There are many fantastic weekend breaks available, so check our website on for more great deals.
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Manchester
Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 May 2011

Had a very enjoyable five day break at this Hotel. Our room was just a standard front facing bedroom and it was fabulous. This room was large, clean, extremely comfortable and well worth the extra supplement we paid. The food in particular was well presented, always hot and with a great choice. The staff were extremely helpful and polite and the indoor heated pool was a bonus. It was lovely and warm at all times. I would have no hestitation recommending this hotel and we shall definitely be back in 2012.

Room Tip: Choose a front facing bedroom.
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank GW-YAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 2 June 2011
Dear GW -Yam, Thanks for posting a fantastic review. It is so good to hear such positive comments from our guests. You are confirming what so many others have said, that our food and friendly staff are what make your holidays special. I really must use that pool myself, you've made it appealing!! It will be great to see you next year, why wait though? come back sooner if you can.
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Chesterfield, United Kingdom
Level 5 Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 7 May 2011

On arrival the fronatge looked dirty and worn, ciggarrette ends littered the front of the hotel, paint flaking from the walls.
Reception area clean and tidy, promt check in but not very friendly.
Room outdated , windows were very dirty and hard to open and close. The view was the worst I have seen in any establishment- a brick wall, with ciggarette ends outside the window where someone had been having s crafty fag!.
Bathroom was clean but had a sickly odour, shower ok, complimentary toiletries consisted of two tiny bars of soap.
Beds were very hard, curtains didn`t shut properly. The room was clean and tidy though and beds always made on our return to the room at tea time.
Pool ok, changing rooms delightful.
Only one lift but not a real problem.
Drinks, bar staff and entertainment V good. Everything stopped at 11pm just like a grave yard.
Waiter service in restaraunt very good, food was at times awful but adequate. There was always something in cheese sauce, deep fried, the meat dishes left alot to e desired, bread and butter pudding was disasterous.
Breakfast was ok ish very small portions,cold toast but nice hot tea and coffee.
The girl on the coffee after evening meal couldn1t wait to get away and would come and ask if we required hot drink whilst we were still eating`

The staff at the bar and restaruant(Lewis and Meg) very helpful about local nightlife and were always chatty and friendly.

Position of the hotel was excellent, could be a spectacular hotel if attiention to detail was looked at.
Din`t complain as we only paid £210.00 each for Mon-Fri half board + entertainment and excursions and travel.
At the end of the day you get what you pay for !

Room Tip: complain !!!
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  • Stayed April 2011, travelled with family
    • Value
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Helpful?
1 Thank joanneheeley238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basildon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2011

this was our first Shearings holiday and didn't know what to expect.. 5 day break April 25th .. feeder coach from Basildon to London Gateway was comfy, and we got on our main coach earlier than scheduled. brilliant driver Mike, made the journey enjoyable, has a great sense of humor that kept you informed every step of the way.
Hotel is a lovely old building full of character, we were in room 214 on second floor the second biggest on this level front facing, yes was noisy at night but its in the center of Torquay (what do you expect) but didn't bother us too much, the only downside was the view was obscured by trees, but again was still a lovely view.. room was clean, tidy and comfy. Dinning room was really nice, tables could of been a bit bigger for four people and was nice that your put with other people was good to have some one to talk to, the couple we sat with were also in front of us on the coach and were a great couple, Dave and Betty.. Food was lovely good choice and cooked great... Meg our waitress couldn't fault her at all was hard working and very friendly.
The hotel is an old building and would cost a fortune to re-furb, it didn't smell and wasn't dirty totally full of character if you want somewhere that is modern and all rooms looking the same then go to a travel in...... this hotel is brilliant., def worth a visit..

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank theresaian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 10 June 2011
I am so glad your first holiday with us was a such a good one. Mike has some great banter to keep people entertained, he always has plenty to say.The hotel does has some great character to it and it is in a prime location. Its nice that you made some new friends while you were here and that Meg was as friendly as ever. I hope we see you at the Torbay again and we have 50 other hotels you may wish to try. have a look at our website for a lot more holiday choices.
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 April 2011

Hello all,
Well what I can say about the Torbay hotel.... after reading previous reviews I was a bit shocked!

Me and my partner stayed at the Torbay hotel over this April Bank holiday, only coming back tonight 25th April 2011, Stayed at the hotel for 3 nights and had a Brilliant time.
Location of the Hotel is very good, we stayed in the Superior room and was really nice, we had a lovely view of the harbour and the shops across it, the room was more modern then the standard room so it is good just paying that little extra.
Yes there was noise outside but you got to remember you’re in the centre of Torbay and I managed to sleep like a rock anyway so it was fine.

The staff we would like to say a massive thank you to.
The Hotel staff were great, our waiter Lewis was brilliant and made us laugh and put us to easy as we was the only youngest couple. (Mid 20’s)
in the hotel there are a lot of the older generation their which is quite nice but also a bit of a down fall, it would be good to have the younger mid 20s in the hotel as well just to mix up the atmosphere.

The Hotel was half board which help a lot due to there was not that much food we could eat due to being vegetarians, all there was outside to eat was pizza and pasta and pub food which can get boring on a daily bases.
The dinner in the hotel was good but needs more than 1 vegetarian option, but other than that it was fine, breakfast was nice fry up every morning, tasty especially if you have had a late night, the breakfast times are 8.30 - 9.30 maybe they should bring it up till 10am.
So you get that little bit of a lie in as you are on a holiday.

The Location of the hotel was good had the arcades just round the corner to keep the little and big kids amused! The shops and beach just around the corner and the railway Torquay station is not far at all.

The Taxi driver are also very friendly as well and do help out a lot in where to go and what to visit and the prices for the taxi is not bad at all comparing it to London.
For example the bus cost £5per person for a day travel but the bus take a long time to get to the destinations you require as mostly the roads are a one way system.
We went to Paignton Zoo it cost £12 just to go to the zoo by taxi which wasn’t bad due to on the bus it would have taken approx 1hr ½ and it was a bit of a way from Torbay as well, around 20mins by taxi so paying £12 was reasonable.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kejal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 2 June 2011
I am glad that you focussed on the positive posts, rather than the few negatives and that you found out what a great time could be had here. Its good that young people enjoy themselves as well as the over 50's, the location really helps. I am happy that the breakfast fry ups helped after a late night out, It always works for me too. you'll see from other reviews that the food and staff are a major factor in the holiday enjoyment here at the Torbay and I am happy that you found the food to your liking too and particularly that Lewis was a source of entertainment. well see you again soon I hope.
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Additional Information about Bay Torbay Hotel

Property: Bay Torbay Hotel
Address: Torbay Road, Torquay TQ2 5EY, England
Phone Number:
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Restaurant Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Torquay
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Bay Torbay Hotel 3*
Number of rooms: 222
Official Description (provided by the hotel):
Right at the heart of beautiful Torquay, the Torbay Hotel benefits from stunning views over the lovely harbour. The hotel can be summed up as, 'grand features in warm surroundings,' and includes front-facing rooms with modern facilities - the Premier and Superior rooms are particularly desirable. It has a large ballroom, two bars, an indoor heated swimming pool and a sun terrace. The hotel is also within easy walking distance of the town centre's shops, boutiques and restaurants. After two years of extensive restoration Royal Terrace Gardens (aka "Rock Walk") has been returned to its former glory with a modern day twist. Located just next to the Torbay Hotel, Rock Walk offers spectacular views across the bay, and at night when it is beautifully lit up, it makes for the perfect evening stroll. ... more   less 
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Also Known As:
Torbay Hotel Torquay
Bay Torbay Hotel Torquay, Devon

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