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“The Hotel was very good value for the Money”
Review of Bay Torbay Hotel

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Bay Torbay Hotel
Ranked #33 of 87 Hotels in Torquay
Isle of Portland, United Kingdom
Level 4 Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“The Hotel was very good value for the Money”
Reviewed 7 March 2013

As the previoue Reviewer wrote the Hotel is going through a refurb and this should be taken into account. Although this did not have any impact on our stay. We were given a room with a sea view at a little extra expence which gave us an exelent view of Torbay sea front. The hotels location is very good for shops buses and sea front, The parking outside the hotel is limited there is parking available at extra cost but it is a good 10 minutes away from the hotel. The entertainment and food was very good, Rooms clean staff very pleasent all in all a very good stay.

Room Tip: The rooms with sea veiw are at the front of the Hotel and can be affected by road noise. So rooms at...
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Les B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 8 March 2013
Thank you for posting a review and again I am pleased that our refurbishment did not get in the way of you having a good holiday with us.The location is indeed excellent here in Torquay and while we do not have car parking on site, to avoid the walk there is a shortcut through Debenhams which can make it easier to get to. Once again it is nice to hear that the staff, entertainment and food were to your liking.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (355)
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English first
Widnes, United Kingdom
Level 4 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 February 2013

We stayed here as part of a short break package. The hotel is undergoing some refurbishment but it did not inhibit our stay.The first floor room was spacious,clean and with a sea view.Tea making in room.Hotel amenities included a small pool(We didn`t use it but it did look OK).Restaurant was good,food different every day with good selections for vegetarians.Two bars well stocked,Small,bright `cafe` style bar for daily snacks and drinks.Evening entertainment was provided along with `bingo` and quizzes.Not much to do for younger guests.No problems with the staff,all very friendly and efficient.Only downside is that there is only one lift! In a hotel of this size it really requires at least another one to avoid the queues!

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank johnboy88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 8 March 2013
Hi johnboy88, Thanks for your review and I am glad that you had a good stay with us and that you found so many positives about the hotel and the staff. We are refurbishing a number of area and I am pleased that it did not cause you any discomfort during your stay.
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Dewsbury
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 February 2013

I have just returned from a four day break with my mum which was booked through shearings. This hotel is in the process of being refurbished, and it does look rather tired in some areas, having said that you get what you pay for and to be honest I found it difficult to find fault. The room was big with lovely views over the Marina, there was plenty of hot water and the whole hotel was really nice and warm.

The food is a little on the basic side but plenty of choice and always piping hot. The staff are excellent, thanks to our waitress Alba, we found all the staff to be friendly and helpful.
I am not generally a coach traveller and it was a long journey but on our day out the driver was very informative about the local area.

All in all excellent value for money, I don't know how they do it for the price!

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Collegegirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 22 February 2013
Thank you for your review and I am pleased that you enjoyed your break with us. I know that Alba will be pleased that you mentioned her and I shall pass on your praise to her. I am glad that you found the food and staff particularly pleasing and despite the long journey by coach we may see you again. maybe if the coach journeywas too long, you could come on a self drive break next time.
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Banbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 February 2013

ju st returned from our 3rd break at the torbay hotel comfortable large room good food friendly and helpful staff only complaint was public rooms very cold at times looking forward to our next visit terry and margaret

Room Tip: have aroom at front of hotel pay the extra
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank terence n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 20 February 2013
Hi Terry & Margaret, So glad that your 3rd trip to the Tobay has been as enjoyable as the others and we also look forward to your next visit to us.I will look into the public areas for yiua ndsee what has caused it to be cold on this holiday and rectify it if I can. See you soon
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Liskeard, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 February 2013

Just returned from 5 day break at this hotel and we were not disappointed. I had phoned a few days before and requested a front facing view and thats what we got ( thanks Gemma) Although the room was quite small it had everything in it that we needed, it was clean and comfortable and had great views of the Marina. The bed was fantastic, with beautiful crisp white sheets and duvet. Staff were all first class, nothing was too much trouble. My husband is very unwell and is awaiting a transplant, he takes vitamin drinks 3 times a day which need to be refridgerated and Gemma kindly arranged for them to be stored at reception so we could ask for them when needed.
Breakfast was more than adequate, always hot and non greasy.
All in all we had a great time and have rebooked to go back in 4 weeks time.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 18 February 2013
Hi Deborah and thanks for your lovely review of your recent stay with us.Thats a couple of mentions for Gemma, she will be pleased that she has helped you with your request before you arrived. Itsalways wise to call us beforehand if there is a special request and we will try to help. I am pleased that she helped with your husbands needs and we wish him and you the very best. We all look forward to seeing you again, in less than a month.
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Fleetwood, England, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 February 2013

We toot a shearings coach trip to Torquay to watch Fleetwood play there. We started off with one passenger saying "there's a lot of youngns on this one" what a complement as most of us are over 50. The coach trip was dreaded but turned out to be quite ok. the driver Phil kept everyone entertained with cheesy jokes and information on sites as we passed, broke up with stops it turned out an ok trip as was the return.

The Hotel was good, it is being refurbished at the moment but this was not a problem. The staff where outstanding and polite. The food was good with a choice of 3 on each course. I would go back and stay in the same Hotel no problem.

The meal times are maybe a little short but then again the longer they last the more the expence

Room Tip: Ask for a sea view on the 1st or 2nd floor
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dewrox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 12 February 2013
Hi dewrox. Thanks for your review of your stay at the Torbay and I am glad that the weekend was a succes at the hotel, but I am sorry that you left us with all three points.
I enjoy passing on comments to the staff that they were found to deliver such a good service to you and that you enjoyed the food as well. Maybe when you come back for next years match at Plainmoor, the hotel will be just as good, but that this time the result will be better for Torquay.
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Bristol, United Kingdom
1 review
Reviewed 11 February 2013

Stayed at the hotel for a ladies week-end away. Hotel Staff excellent, very friendly and courteous. Rooms clean & spacious. Bathroom a bit dated, but they are doing refurbishments in the hotel at the moment. Entertainment on the Friday was excellent, on the Saturday not very good. Food varied and good value for money
We were a party of 14 and we would all stay at a Sherrings again.

Room Tip: Rooms to the front have very good views, need to keep windows shut at night to keep out the noise of...
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review, 12 February 2013
Thank you Terri M and I am glad that you had such a good weekend away with the girls and that we played a small part in you enjoying yourselves. its always good to hear great comments about the food and staff and we look forward to you returning to stay with us.
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Additional Information about Bay Torbay Hotel

Property: Bay Torbay Hotel
Address: Torbay Road, Torquay TQ2 5EY, England
Phone Number:
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Restaurant Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Torquay
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Bay Torbay Hotel 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Right at the heart of beautiful Torquay, the Torbay Hotel benefits from stunning views over the lovely harbour. The hotel can be summed up as, 'grand features in warm surroundings,' and includes front-facing rooms with modern facilities - the Premier and Superior rooms are particularly desirable. It has a large ballroom, two bars, an indoor heated swimming pool and a sun terrace. The hotel is also within easy walking distance of the town centre's shops, boutiques and restaurants. After two years of extensive restoration Royal Terrace Gardens (aka "Rock Walk") has been returned to its former glory with a modern day twist. Located just next to the Torbay Hotel, Rock Walk offers spectacular views across the bay, and at night when it is beautifully lit up, it makes for the perfect evening stroll. ... more   less 
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Also Known As:
Torbay Hotel Torquay
Bay Torbay Hotel Torquay, Devon

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