Arrived on 8th may 2011 and greeted by a 'charming', more like creepy manageress 'heidi' really smiling person but could see not enjoying the job. Became ruder as the week went on. Her husband Barry was different. He started rude and continued the trend all week with insulting and sexual comments to guess and local gym members. The food was so so for the price we paid. Small breakfast, hard toast like it was frozen then oven cooked. Evening meal slot better and enjoyed the gammon on Tuesday the most. tum our waiter was something to be desired. Talking to himself could have been fun but constantly cursing too was very disturbing for most of the guests including myself.
The room was 6 out of 10. Clean to a basic standard but non helpful polish cleaner couldn't speak English didnt make life easier. Duvet looked like it only cleaned once a year and no room refreshments filled up and no help there from the cleaners except if you went to another floor where they were helpful. Both Kerry and michaela were happy to help.
Hotel over all was as expected for price but waiting staff and management is greatly desired.
I think new management with drive and passion would sort out all these problems.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Abbey Lawn Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Abbey Lawn Hotel Torquay, Devon