Arrived to find they couldnt find our booking! Sorted out after a bit of a worrying wait after a long journey! Room tiny and falling apart so complained, got to see 2 other rooms, not much better but accepted one, Light in bathroom over mirror never worked, complained from day one but never got fixed throughout our stay, made bathroom very dark. Tea, coffee etc not replenished one day so had to ask. Suprised to find they charge for extra tea, coffee, milk! Noise at nights horrendous, alarm went off, baths running, thin walls, deliveries in early hours, people locked out and ladders against our windows twice waking us up! doors slamming all night, staff loud on car park at night. Chest of drawers falling apart, dirty paint stained blanket in wardrobe, tv picture wavy and fuzzy, no freeview.. Cleaner very good and helpful, staff friendly but not good that a staff member on patio smoking while we were sitting out and talking inappropriately about other customers. Food overall very good and frindly waiting staff. Pools clean and good but cigarette ends on floor everywhere around outside pool not very nice.Not told on checking in where pools, reataurant, bars are etc, had to find our way around. Overall a good 2 star, but please improve the rooms, we complained and eventually had room 2 but was not really impressed but was the best of the 3 we were shown, were not offered an upgrade.
- Official Description (provided by the hotel):
- Family-run two-star hotel only 400 m from the sea front and ten minutes from town. We have excellent facilities and nightly entertainment, our rates are very competitive and a large number of regular guests come back to us year after year. Groups and individuals welcome. ... more less
- Reservation Options:
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- Also Known As:
- Cavendish Hotel Torquay, Devon