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“Don't waste your life eating at the beefeater”

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Premier Inn Torquay Hotel
Ranked #18 of 89 Hotels in Torquay
Certificate of Excellence
Plymouth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Don't waste your life eating at the beefeater”
1 of 5 bubbles Reviewed 24 September 2011

We were taken here by an elderly friend and sat outside as it was a lovely day (and we had a little dog with us).We were appalled at the lack of interest in serving us (neither the bar staff nor the restaurant staff thought it was their responsibility). After much walking around, we got menus and ordered drinks, then waited a long time for the drinks. Even longer for the food.
I chose whitebait with a side salad-or at least that was what it was called. The whitebait was cremated and the salad -a small bowl of wilted greenery-was doused with a very vinegary dressing which left a bad taste for the rest of the afternoon. Even our dog, sitting with us outside, was not keen to help me out.
As I said at the outset, life's too short to hang around a seedy place like this for poorly presented food.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
Helpful?
2 Thank busman39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Social Media at Premier Inn Torquay Hotel, responded to this review, 4 October 2011
Thanks for your review we are pleased that you enjoyed your stay and our team ensured you were comfortable and well looked after. Please accept my apologies for the disappointment caused with the service you received in the restaurant. Your comments regarding this have been duly noted and will be followed up with the Management Team at your hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,830 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (417)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Dudley West Midlands
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 20 September 2011

First trip to this hotel. Lovely clean room, nice touch with toiletries included. Did not do breakfast, we found £7.99 a head a bit to steep for us. We dont eat big meals usually eggs on toast, or bacon sandwich, So we ate in town. We did do the evening meals a couple of times, and they were very nice.This hotel is over the road from the sea, and easy 15 mins walk into town. We will come here again.

Room Tip: Rooms faceing the gardens are more private, and quiet. Free parking.
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lucygoosy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 10 September 2011

Stayed in the new building, very large room, sea view and proper beds for the children. Service was very good, and if you can ignore the typical labarinth which make up the corridors, there is little to distinguish this from much more expensive hotels. At £38 for a night for 4 people, it's exceptional value.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MattBriggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
49 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 10 September 2011

First impressions WoW Frendly Reception and Staff,the resturant was excelent and so was the Bar the Accomadation well another WOW comfy Bed and the shower bath and benroom was spotlessA WOW Factor 10/10

  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank quitemystic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 September 2011

We stayed 2 nights at this Premier Inn, it was great. The room was big and clean and the beds were very comfortable. Soap and shower gel were provided in the bathroom. It was very quiet, no slamming doors and the room was air conditioned and had black out curtains. The staff were friendly and helpful there was a very nice bar and it faced the colourful harbour. The only problem was it was difficult to park as the car park was very small. I would definitely recommend this Premier Inn and I would go back there again.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 31 August 2011

We stayed here over the August bank holiday weekend, we did the same last year. We found the location to be great, right on the front & a nice amble towards the harbour and town.We think that Torquay has something for everyone and found totally different things to do this year than last. The hotel room, breakfast etc. were all the same as we'd found on other stays in Premier Inns & similiar hotels: breakfast time was busy but was fine & tariffs paid for breakfast provided good value for money for families. However, our BIG criticism was the parking which was a nightmare, so much so that once we managed to get a space, we left car there & used public transport. The problem is that since last year, another block has been built, so effectively 2 Premier Inns on 1 site but there are still only 100 car park spaces. Therefore people were parking absolutely anywhere, including in the entrance to the pay and display council car park (therefore blocking it) No-one was monitoring the car park, I did not see 1 person pay (which users of the restaurant should) and people parked up on walkways, double yellows etc. It really put us off. We spoke to the receptionist who very unhelpfully said that lots of PIs had no car parking! I don't think we would come here again.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank NANM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coleford, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 August 2011

Lovely place,hotel was very clean and tidy.
The staff were very friendly and helpful al of my stay.
I ate in the Beefeater twice,once for dinner and breakfast and both meals were spot on!
Only problem is limited parking,so get there early and grab a space!
Bill Smeetth

Room Tip: Air conditioned and clean and tidy
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Billieboy7672246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Torquay Hotel

Property: Premier Inn Torquay Hotel
Address: Belgrave Road | Seafront, Torquay TQ2 5HE, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Restaurant
Hotel Style:
#15 Business Hotel in Torquay
#16 Family Hotel in Torquay
#22 Romantic Hotel in Torquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Torquay Hotel 3*
Number of rooms: 143
Official Description (provided by the hotel):
In a listed building set on the glorious Torquay coastline, with amazing views of the English Riviera ... more   less 
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Also Known As:
Premier Inn Torquay Hotel Torquay
Premier Inn Torquay Hotel Devon

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