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“Very good...BUT..?” 4 of 5 bubbles
Review of Premier Inn Torquay Hotel

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Premier Inn Torquay Hotel
Ranked #18 of 89 Hotels in Torquay
Certificate of Excellence
Exeter, United Kingdom
1 review
“Very good...BUT..?”
4 of 5 bubbles Reviewed 28 November 2013 via mobile

I was very happy with my stay, my room was nice and clean. I was staying in the new building ( 507) the view wasnt good but that doesn't bother me. The girl who cleaned my room was nice and friendly I think her name was lisa.
The only disappointment that I had was the house keeper who checks the rooms. Well she was in the corridor,i heard her radio go saying "susie" is such and such room ready or not , she replied by saying "for god sake I dont no"?. And then I think she was moaning to her self Because she saying for [--] sake im getting p***ed off with this place ect.? I think that was little unprofessional.

Stayed October 2013, travelled solo
Helpful?
Thank harlequin69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,795 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (415)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Forest Row, United Kingdom
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 27 November 2013

The Premier Inn in Torquay lives up to all it's promises as a place to stay and relax. There is aways someone available to offer a very friendly service. The room that we stayed in, which was in the annex area was very comfortable, clean, quiet and good size (with a bath to soak in), and was a short internal walk to the restaurant, bar and reception area. The bar and restaurant had good views over the bay.
The restaraunt was a Beefeater which had a varied menu and food the quality was very acceptable both for dinner and breakfast.
The hotel's location was just a short walk to all the delights of Torquay, and of course had ample parking spaces with CCTV security. It was also a very handy place to stay if you want to explore other places in Devon such as Paignton, Brixham and others.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PJHADLOW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy_Osborne, Manager at Premier Inn Torquay Hotel, responded to this review, 30 November 2013
The team here at Premier Inn Torquay always endeavour to deliver great service to our guests and we therefore very much appreciate when our guests write fantastic reviews about their stay with us. We are glad you enjoyed your time in Torquay & look forward to welcoming you here again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brecon Beacons National Park, United Kingdom
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 24 November 2013 via mobile

Stayed for 1 Friday night. Friendly check in, rooms were of a higher standard than other Inns we've stayed at. Bar was busy as you would expect for a Friday night but service was quick and friendly. Booked a table for 8 in restaurant with food pretty good but made better with very good staff. This is a great location for Torquay and would recommend to friends. Overall an excellent experience.

Stayed November 2013, travelled with family
Helpful?
1 Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy_Osborne, Manager at Premier Inn Torquay Hotel, responded to this review, 30 November 2013
Thank-you for your kind review of Premier Inn Torquay. We take pride in our high standards and great service to ensure our guests have an excellent stay, and I am pleased to hear that you had nice stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 24 November 2013 via mobile

Up to Premier Inn's high standards. Clean, new build with good sized rooms. Only 5 mins walk to centre of town along a lovely prom. Good and reasonably priced accommodation. Parking voucher can be claimed from reception on arrival so no parking costs involved. Well worth a visit.

Stayed November 2013, travelled as a couple
Helpful?
Thank ShazWSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy_Osborne, Manager at Premier Inn Torquay Hotel, responded to this review, 30 November 2013
Thank-you for your kind comments about your stay at Premier Inn Torquay, we look forward to welcoming you here again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guernsey, United Kingdom
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 21 November 2013

I have stayed here before but quite a long time ago the hotel hasn't changed a lot it is still very good the staff are excellent I could not fault them in any way , nothing was too much trouble they were just as staff should be ! At first I was given a room in the new section which was along walk away from the main building up along corridor ,it was inside but when you are over 80 not recommended ,I complained and was given a close room in the main building ,the room was much better but the heating was very hit and miss that is the only reason for me not giving the hotel 5 stars ,will definitely stay here again .

Room Tip: I think the old building better than the new one .
See more room tips
  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank charlesr312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cannock, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 November 2013 via mobile

we arrived late at night to celebrate my brothers 50th the following day.. after a 3 hour journey we were greeted by happy friendly staff, as we were the last guests to check in I had a gut feeling we would be given "the room that no one wants" how wrong were we???? we had the best room I have ever stayed in, it was huge, my kids were dancing around with joy, what a great start to our celebrations .. after unpacking our bags, we made our way to the bar to meet my parents, who were also staying there.. we had a light snack as they served food until 11pm.. this was fab, it was dampened a bit by the trainee who served us, just think he needed a bit more customer service training as he was a little abrupt in his manner isms..
After a very good nights sleep, we woke up to a glorious day, we opened our curtains to a spectacular sea view
Breakfast in the beefeater was the best we have ever had, great choice & help yourself to the hot food, rather than being served, which is what we have had at other premiers,staff were great too
This hotel is wonderful, I would highly recommend, it is in a great location, with easy parking, friendly staff, great food, very clean, & a easy, lovely walk to the town & harbour
Well done premier inn Torquay, can't wait to return, I want to move there
I'd love to tell everyone about our amazing room, but I can't, otherwise you will all want it !!!!

Stayed November 2013, travelled with family
Helpful?
1 Thank shelleys568
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy_Osborne, Manager at Premier Inn Torquay Hotel, responded to this review, 23 November 2013
Thank-you for your fantastic review of our Premier Inn here in Torquay. I am very pleased to hear that you had such a great experience during your stay with us, and we look forward to you visiting us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-trent, United Kingdom
1 review
5 of 5 bubbles Reviewed 15 November 2013

The staff were friendly and nothing was to much trouble, the room was large and very clean the bed was very comfortable and the room temperature was easy adjustable. The location is great it is just a short walking distance from the shops and many cafe's and bars. I can't think of anything negative to say would have no problem recommending this Premier Inn to anyone.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dawn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy_Osborne, Manager at Premier Inn Torquay Hotel, responded to this review, 16 November 2013
Thank-you for your kind comments regarding your stay with us at Premier Inn Torquay. The team here strive to exceed our guests expectations and I'm very pleased to hear that you enjoyed your visit. We look forward to welcoming you here again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Torquay Hotel

Property: Premier Inn Torquay Hotel
Address: Belgrave Road | Seafront, Torquay TQ2 5HE, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Restaurant
Hotel Style:
#15 Business Hotel in Torquay
#16 Family Hotel in Torquay
#22 Romantic Hotel in Torquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Torquay Hotel 3*
Number of rooms: 143
Official Description (provided by the hotel):
In a listed building set on the glorious Torquay coastline, with amazing views of the English Riviera ... more   less 
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Also Known As:
Premier Inn Torquay Hotel Torquay
Premier Inn Torquay Hotel Devon

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