We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Our stay at the Carlton”
Review of TLH Carlton Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
TLH Carlton Hotel
Ranked #30 of 87 Hotels in Torquay
Certificate of Excellence
Derby
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Our stay at the Carlton”
Reviewed 12 February 2013

We stayed at the Carlton for the dance week in February, we really enjoyed our stay and will be booking again next year, the food was very nice and the staff were very helpfull and friendly.
We didn't get chance to go in the pool or the spa but our friends did and they had no complaints at all, the location of the hotel is very central to Torquay so the little bit of spare time we did have we had a nice walk to the sea front and surrounding area which was lovely.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jaynejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this review, 7 March 2013
Many thanks for posting your feedback on your recent stay. I am glad you had a great time.

Hopefully on your next stay you will be able to have the time to relax and unwind in our fantastic pools or Spa and treat yourself to a luxury treatment.

We look forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

580 reviews from our community

Traveller rating
    252
    241
    63
    17
    7
See reviews for
226
131
9
13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Caerphilly, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 February 2013

A fantastic shoot out wk end all the staff were friendly and helpful food was fantastic great chef. rooms were clean and nicely done out. would recommend it to anyone.good location. great atmosphere. we didnt win but we did get into the finals very well organised

Room Tip: ask for sea view
See more room tips
  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dolphin777gizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this review, 7 March 2013
Thank you for your feedback on your Shoot Out weekend and I am sorry you didn’t win!

We hope to welcome you again in the future wither with Shoot Out or maybe joining in one of our fantastic Spa or entertainment weekends.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ilfracombe, United Kingdom
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 11 February 2013

We stayed here as part of the shoot out weekend and wanted to say a big thank you to all at the hotel. The big plus for the Carlton is their staff. Nothing was too much trouble, despte them having to cope with a lot of people, often in a rush. Hotel is well located for town and sea front areas.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AlanP-Ilfracombe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this review, 7 March 2013
Thank you for taking the time to post your feedback. I am glad you had a great stay with the Shoot Out.

Our staff at the Carlton are fantastic and work hard to look after our guests, so thank you for commenting on this.

We hope to welcome you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford, United Kingdom
1 review
Reviewed 8 February 2013

We stayed for 3 nights at the Carlton Hotel in February for DBB.
The hotel staff were lovely & polite.
The restaurant staff were really good. They endeavoured to make our meals enjoyable & the food was fairly good.
The bedroom was average, clean & modern. But we had a broken bin in the lavatory - which obviously isn't 3 star standard.
The leisure facilities were really good. But the big let down was the hotel seemed to be taken over by the dancing holiday goers for the whole week. Meaning you weren't ever allowed to sit in the Riviera lounge during the day or evening. You could not admire the views & have a drink there as the hotel boasts on their website.
If there is a special event on or particular set of holidaymakers, the whole focus is on these people during your stay. I would think it would be more important to focus the attention on all your guests & their needs.
I do not think this is a hotel for families at all.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susan l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this review, 7 March 2013
Many thanks for your feedback on your stay and I am glad you enjoyed the service and food at the Carlton.
Our Rivera Ballroom is a fantastic space and has a fantastic view over Torquay Seafront it is ideal for a wedding, dance group or function and is very popular. The room is hired out either to a group staying at the hotel or on a weekend sometimes for a function. I am sorry you were unable to use it during your stay. We do put in our brochure that this room is not always available for guests to use, but we do have other lounges at the Carlton that our available. If you wanted a great sea view I recommend booking one of our Rivera front rooms which have the same outstanding views as the Riviera Ballroom.

We are a family resort and during weekends and school holidays we have entertainment and activities and kids clubs all aimed at families, and one of our selling features as a resort is that we have something for everyone on site.

I am sorry that the bin in your room was broken, if you had mentioned this to Reception we would have replaced this immediately.
Thank you once again for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
2 reviews
Reviewed 31 January 2013

I returned to the Carlton hotel on Sunday 27 Jan 13 for another two night break, again the welcome was warm, nice to meet up with the friendly staff again, the room was excellent, as usual, the food was up to its usual high standard with the waiting staff up to their usual high standards. We were even recognised by some of the girls. Before leaving I booked a further midweek break for the whole family (three rooms) and received confirmation of my booking this morning. My family are looking forward to the trip. Well done Carlton Staff. Management you should be proud of them

Room Tip: Any one of the Rivera rooms
See more room tips
  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Les R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this review, 2 February 2013
Thank you for posting feedback about your stay at the Carlton.

I am very proud of the team as I know how hard they all work to look after our guests. It is great to read feedback like yours which acknowledges this. I will ensure my team read your review.

We look forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 January 2013

A wonderful resort to stay in. It has everything you need (pubs, dancing, restaurant, swimming pools, entertainment games, etc.) our kids definitely enjoy the experience and are looking forward to go back!!..so are we :D

Room Tip: Our rooms in the second floor had a nice view to the beach! There are also apartments available.
See more room tips
  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Natacha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this review, 2 February 2013
Many thanks for taking the time to post your feedback.

I am glad you and your family had a great stay with us and there was something for everyone to enjoy.

We hope to welcome you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, United Kingdom
2 reviews
Reviewed 29 January 2013

We went on the Spa Break (which we have done for the last 3 years) because we feel this break is excellent value for money - includes good treatments in a relaxing atmosphere and the hotel is clean with good food in a friendly environment. Lovely to be able to use the facilities of an excellent swimming pool, gym and evening entertainment. We keep returning!

Room Tip: Top floor gives the best views.
See more room tips
  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gill b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this review, 2 February 2013
Thank you for your review on your visit and I am pleased that you enjoyed your 3rd spa break with us.

We look forward to welcoming you back again soon for your 4th.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Torquay hotels
0.1 mi away
TLH Victoria Hotel
TLH Victoria Hotel
#36 of 87 in Torquay
545 reviews
0.1 mi away
TLH Derwent Hotel
TLH Derwent Hotel
#19 of 87 in Torquay
1,076 reviews
0.1 mi away
TLH Toorak Hotel
TLH Toorak Hotel
#28 of 87 in Torquay
646 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
The Imperial Torquay
The Imperial Torquay
#24 of 87 in Torquay
2,757 reviews
0.5 mi away
The Grand Hotel
The Grand Hotel
#35 of 87 in Torquay
2,281 reviews
0.3 mi away
Riviera Lodge Hotel Torquay
Show Prices
Show Prices
Show Prices

Been to TLH Carlton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TLH Carlton Hotel

Property: TLH Carlton Hotel
Address: Falkland Road, Torquay TQ2 5JJ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#5 Spa Hotel in Torquay
#19 Family Hotel in Torquay
#34 Romantic Hotel in Torquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — TLH Carlton Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
Part of TLH Leisure Resort, this lovely 3 star hotel and Spa has an extensive range of indoor and outdoor leisure facilities including luxury spa, swimming pool, gym, fitness studio, bistro and games arena with entertainment on site. Ideal for couples and families. The hotel offers spa, health and fitness breaks and dancing holidays. Close to the sea front and town centre, it is ideally placed for exploring the English Riviera and beyond. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your TLH Carlton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
TLH Carlton Hotel Torquay, Devon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing