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“Excellent”
Review of TLH Carlton Hotel

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TLH Carlton Hotel
Ranked #30 of 86 Hotels in Torquay
Certificate of Excellence
Reviewed 19 February 2013

We stayed at the Carlton for 2 nights 16th feb, 2 adults and 4 children. We had a one bedroom apartment and a twin room for the 2 teenage girls. We couldn't fault it. The apartment was spacious and well equipped. We stayed on a half board basis and found the meals in the resturant excellent and a good variety for the kids as they could choose from the self service kids menu or something from the main menu. The staff were really helpful and nothing was too much trouble. The evening entertainment and leisure facilities also good. Excellent entertainment on Saturday evening from KB Sounds who managed to entertain a variety of age groups and the girls were up dancing most of the night. He certainly earned his money! We would definately stay there again it was very good value for money, friendly staff, good facilities. :)

Stayed: February 2013, travelled with family
2  Thank Jackie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this reviewResponded 7 March 2013

Many thanks for your review on your stay with your family at the Carlton.

Our Apartments offer a great alternative to Hotel accommodation and give families like yourselves the flexibility of self-catering as well as being able to take advantage of the great facilities we offer and being able to book meals in the hotel.

I am glad you enjoyed the entertainment, KB sounds is one of our most popular entertainers and really does earn his money! Our own entertainments team are also really popular with guests and three times a week put on a great themed show, which is always worth watching.

We hope to welcome you and your family again in the future.

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373 - 379 of 616 reviews

Reviewed 16 February 2013

Stayed here... Feb half term week....booked an apartment for the self catering option which was clean, well equipped & spacious. Was not aware of any banging doors or squeaking floorboards mentioned by others?... Staff lovely, helpful & competent....when we used the restaurant, service was excellent & food superb quality & quantity....
There was area in the corridor between the hotels that needed re plastering but it is being addressed so do not let others comments prevent you from booking this hotel!
All the TLH hotels & complex were excellent/very good & the facilities & entertainment is second to none....and I am an ardent traveller!!
If you are after charm & character then book your room @ the Victoria....which is, again, a lovely hotel with great staff.....all the hotels in the TLH group share the same leisure facilities & whilst there are some areas needing to be updated or renewed...overall....a great complex with lots of entertainment choices daily & nightly...great for adults & children....def returning late this year...thank you The Carlton & TLH for a lovely break....we'll be back...:-)))))

  • Stayed: February 2013, travelled with family
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5  Thank 1stBelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this reviewResponded 7 March 2013

Thank you for taking the time to post your feedback on your recent stay and for giving a great review highlighting everything that we offer at TLH Leisure resort.

The unique thing about us is that we have unrivalled leisure and entertainment facilities and there is something for everyone on site.

We look forward to welcoming you again in the future.

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Reviewed 16 February 2013

In February, the Thornbury Squares dance club and other supporting clubs organize a weekend of Square Dancing in Torquay on the Englisg Riviera.
We always stay at the Carlton Hotel, a part of the TLH Leisure complex.
This hotel can be classed as an excellent venue to stay in. The rooms are clean,
the staff are always friendly and helpful and the food is of a high standard. There is always plenty of choices to select from on the menu and the food is served by very attentive staff. Having stayed at this hotel for many years it is nice to note that a lot of the staff are still there which to me is a sign of a good employer. The facilities in the complex which are split between the four hotels, cater for all age groups and tastes and number too many to list here but can be viewed on the TLH website.
I would recommend this hotel for a nice relaxing stay and have booked for 2014
already|

Room Tip: Try the ground floor rooms. Not far to walk to ballroom and restaurant.
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  • Stayed: February 2013, travelled with friends
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2  Thank Julian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this reviewResponded 7 March 2013

Thank you for you great review about the Carlton. It is always nice to read comments from regular guests who stay with us year after year.

As a company we value our guests and the staff work hard to ensure everyone has a great time and in turn we look after them so they deliver great service to our guests.

We look forward to you returning again.

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Reviewed 13 February 2013

Stayed 2 nights, room spacious and comfortable. Very clean. Beds to hard for me but wouldn't stop me staying again. Food fantastic. Staff friendly. Had a wonderful stay.couldn't really fault anything.

  • Stayed: February 2013, travelled with friends
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2  Thank Georgina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this reviewResponded 7 March 2013

Many thanks for your review on your Shoot Out weekend at the Carlton. I am glad you all had a great time.

If you stay again in the future please ask at reception for a padded bed topper to be put onto your bed, these are great for those who like a softer bed.

We hope to welcome you again in the future either with Shoot Out or maybe for a weekend break with family or friends.

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Reviewed 13 February 2013

A great dance week one of the best we have had at the Carlton, the staff were very helpful and
the meals were excellent. We shall be returning again later in the year and would recommend this hotel to anyone.

Steve.

  • Stayed: February 2013, travelled as a couple
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Thank stephen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this reviewResponded 7 March 2013

Thank you for posting your review on your dance break.

We host a number of great dance breaks throughout the year incorporating all ballroom and Latin styles and learn to holidays.

We look forward to seeing you again later this year.

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Reviewed 12 February 2013

We stayed at the Carlton for the dance week in February, we really enjoyed our stay and will be booking again next year, the food was very nice and the staff were very helpfull and friendly.
We didn't get chance to go in the pool or the spa but our friends did and they had no complaints at all, the location of the hotel is very central to Torquay so the little bit of spare time we did have we had a nice walk to the sea front and surrounding area which was lovely.

  • Stayed: February 2013, travelled with friends
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1  Thank jaynejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this reviewResponded 7 March 2013

Many thanks for posting your feedback on your recent stay. I am glad you had a great time.

Hopefully on your next stay you will be able to have the time to relax and unwind in our fantastic pools or Spa and treat yourself to a luxury treatment.

We look forward to welcoming you again.

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Reviewed 12 February 2013

A fantastic shoot out wk end all the staff were friendly and helpful food was fantastic great chef. rooms were clean and nicely done out. would recommend it to anyone.good location. great atmosphere. we didnt win but we did get into the finals very well organised

Room Tip: ask for sea view
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  • Stayed: February 2013, travelled with friends
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Thank dolphin777gizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this reviewResponded 7 March 2013

Thank you for your feedback on your Shoot Out weekend and I am sorry you didn’t win!

We hope to welcome you again in the future wither with Shoot Out or maybe joining in one of our fantastic Spa or entertainment weekends.

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Additional Information about TLH Carlton Hotel

Address: Falkland Road, Torquay TQ2 5JJ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#4 Spa Hotel in Torquay
#19 Family Hotel in Torquay
#34 Romantic Hotel in Torquay
Price Range: £82 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TLH Carlton Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
Part of TLH Leisure Resort, this lovely 3 star hotel and Spa has an extensive range of indoor and outdoor leisure facilities including luxury spa, swimming pool, gym, fitness studio, bistro and games arena with entertainment on site. Ideal for couples and families. The hotel offers spa, health and fitness breaks and dancing holidays. Close to the sea front and town centre, it is ideally placed for exploring the English Riviera and beyond. ... more   less 
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Also Known As:
TLH Carlton Hotel Torquay, Devon

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