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“Brilliant function” 5 of 5 bubbles
Review of TLH Carlton Hotel

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TLH Carlton Hotel
Ranked #24 of 89 Hotels in Torquay
Certificate of Excellence
Torquay, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Brilliant function”
5 of 5 bubbles Reviewed 29 July 2014

Attended a function at the Carlton hotel and spa in June and couldn't fault it at all - perfect location - amazing views over to Brixham - service was 1st class and food amazing would recommend this venue for wedding or similar event.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fooflebelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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566 reviews from our community

Traveller rating
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    60
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See reviews for
221
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Coventry, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

The location was perfect. The room was spacious and clean. The staff was very friendly and helpful.
Beautiful indoor and outdoor pool.
Nice food and comfortable stay.
good value for money.
Near city centre and lovely cafe around the place.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ritu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MORPETH
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

We went by coach to this hotel 2 weeks ago and thoroughly enjoyed it, The friendliness of the staff was second to none with the exception of the manager who does not converse with his guests and a smile would be nice.
The food was to a very high standard and being a coach trip we had plenty choices for evening meal.
The only minus is air conditioning is badly needed in dining room and bedrooms. If I went back to Torquay I would certainly use this hotel as it is very well positioned.

Room Tip: we had room 127 as we requested a light room and it couldnt have been better
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank HANKMorpeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 27 July 2014

Excellent location for the main beach and attractions.
All the facilities you can think of across the four hotels on the site. The pool wasnt too crowded either considering first week of school holidays.
2 year old loved the playground facilities.
Stayed one night as hotel guest and then 4 as apartment.
Hotel was DBB - dinner was ok for the price but glad we werent on full board for whole holiday as prefer a bit more flexibility (and not having dessert every night :)).
Apartment was suitable for our needs apart from the climb up to it... we could've got the lift and walked across the hotel but we got used to it.
My only "complaint" would be that in the mini heat wave we had the apartment was abominably hot and made sleeping at night uncomfortable. I believe fans were available at reception but it wouldve been far better to have been offered one from the off or just had one supplied as part of the room - especially as i overheard staff conversation at the bar that another guest had gone out and bought their own fan due to shortages.
All in all it was great and facilities great and we are considering a return in the near future as was good value for money.
My only moan would be the b£$£%y delivery trucks reversing up to the hotel front door from 6am! can't they just stop on the street and walk/wheel the goods in?

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TimandElsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainsborough, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 27 July 2014

Bedside shelf had ring stain from cup or glass before we used it .
We left it for two days to see if it would be cleaned ,then cleaned it off.
Bistro bar tables were not cleaned and looked grubby.
Breakfast was excellent , evening meals veg uninspiring.
As a group we had to sit where we were put .
Tea , toast seemed to be allocated at random depending how many were sat at the group table instead of treating each couple as an individual table.
Promises made to allow good service to enable theatre trips to be arranged without rushing or missing meal but did not happen.
The same with early breakfast on departure day.
Wifi kept dropping out.
Hotel not suited to summer weather.
Hotel quite near to front but up a hill .

Room Tip: Choose a different hotel
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  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter
1 review
5 of 5 bubbles Reviewed 25 July 2014

Got to hand it to the staff they were all so friendly! Me and a friend had a package deal as a treat for ourselfs. Would really recommend this hotel whatever your age or family size there's something for everyone for everything they do there we felt like it was great value for money! The food was lovely! My only fault is the room was very hot to sleep in but this being end of July on boiling nights. I will defiantly be going back.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jennypill1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Shields, England, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 July 2014

Spent 4 nights here attending the Bellyspa weekend last week,our second visit and just as good as the first,
Rooms can get a bit hot when weather is good but opening windows helped-might take a fan next time,rooms were spacious,ours was on second floor and overlooked main entrance so there was some noise but not enough to be a problem.
Faclities at the hotel were excellent,and restaurant staff could not do enough to help,(special mention to our waitress Barbara and restaurant manager Steve)
Within easy walking distance of shops marina and beach
All in all an enjoyable weekend,which I would nt hesitate to repeat.

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Anji P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TLH Carlton Hotel

Property: TLH Carlton Hotel
Address: Falkland Road, Torquay TQ2 5JJ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Torquay
#20 Family Hotel in Torquay
#35 Romantic Hotel in Torquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — TLH Carlton Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
Part of TLH Leisure Resort, this lovely 3 star hotel and Spa has an extensive range of indoor and outdoor leisure facilities including luxury spa, swimming pool, gym, fitness studio, bistro and games arena with entertainment on site. Ideal for couples and families. The hotel offers spa, health and fitness breaks and dancing holidays. Close to the sea front and town centre, it is ideally placed for exploring the English Riviera and beyond. ... more   less 
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Also Known As:
TLH Carlton Hotel Torquay, Devon

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