I wanted a place to stay with the family to celebrate my graduation with the Open University this weekend and having had excellent stays at the Victoria and Toorak hotels on a number of occasions including over Christmas, I'm sad to say this weekend was a very saddening experience. The Derwent rooms are very dated and it appears have no soundproofing. The double-glazed windows wouldn't shut fully... Thus letting in the noise when the club over the road kicked out. The door to the room had over an inch missing at the bottom letting in the noise of the constantly squeaky floorboards and corridor door slamming. The back of the room must back on to the squeaky wooden staircase from reception. Four coachloads of excited child rugby players also arrived at the same time leading to a school dinner experience in the restaurant and the inevitable shouting in corridors til all hours. Finally, the beds were rock hard so even when the noise went at 4, sleeping wasn't easy. I paid £160 pounds for the one night and fail to see how that could be justified.
On the plus side... Location and Car parking were ideal, reception staff polite and efficient and food was edible. Sadly my view of TLH has been tarnished and will not go back if the only rooms available are in the Derwent.
- Official Description (provided by the hotel):
- Part of TLH Leisure Resort, this lively 3 star hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a speciality. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more less
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- Also Known As:
- Derwent Hotel Torquay
- TLH Derwent Hotel Torquay, Devon