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“Ignore the bathroom decor”
3 of 5 bubbles Review of TLH Derwent Hotel

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TLH Derwent Hotel
Ranked #19 of 88 Hotels in Torquay
Certificate of Excellence
Somerset
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Ignore the bathroom decor”
3 of 5 bubbles Reviewed 27 October 2012

Parking was difficult - too many rooms and not enough spaces. We drove round and round for 40 minutes to find a space.

We were a bit worried when we arrived and there was hand sanitiser outside the main restaurant - it didn't create a very good impression!

The bedroom and the bathroom were disappointing. The bedroom had 4 beds in it - a double and two singles. It was obviously that the bedclothes on the singles hadn't been changed as they had hairs and crumbs in. The bathroom was so pokey that the sink wouldn't fit. Perhaps this was why the restuaurant had hand sanitiser outside?! The bathroom was so narrow that it had a smaller than usual door. The bathroom suite was olive green!

The room was next to a creaky fire door so we were woken up every time guests went to and from their rooms.

On the positive side- the pool facilities and the Aztec bistro were excellent. The service was good. The breakfast was fine.

You get what you pay for and we didn't pay all that much...£88 plus dinner in the Aztec.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PurpleSomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,054 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (301)
Date | Rating
  • English first
  • Polish first
  • Russian first
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English first
Leicester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 October 2012

Food, facilities and room very good. All in all a very good 4 day break with good entertainment or quite areas which ever you require.
Leisure and 25mm swimming pool, jacuzzi. steam room and sauna all very good along with the snooker, pool and 10 pin bowling area also. Something for everyone

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merriott, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 October 2012

The staff were even nicer than last time! Nothing was too much trouble, they are all a credit to the hotel. Overall this is a very good hotel and deserves a higher rating than it actually has...........

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Philip V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
6 reviews
3 of 5 bubbles Reviewed 16 October 2012

We did a all inclusive weekend with about 20 of our friends it was a great weekend. Entertament was good and the food was amazine, waiter staff was very good.
We are thinks of going back in january but will take our 9yr old son as it as a lot for children to do.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, England, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 15 October 2012

had a great weekend there yet again,
great staff,food and entertainment
had a great room 4th floor (they have 2 lifts
the veiw was great it looked over the harbour,
and across to brixham lovely very lucky
remember it's a 2 star .
but you will have a fantastic time.

Room Tip: room 408 4th floor great veiw
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jellybelly1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 13 October 2012

This is a Butlins Upgrade! Would be great for families with all the provided games rooms, i.e 10 pin bowling, inside and outside swimming pools etc., to keep the children interested.
Rooms are very clean and tidy, endless corridors to walk through to the other hotels in this complex. Good value for money. Would not choose this Complex if we were staying in Torquay as a Couple, but as we were meeting up with several others it was great and very reasonable for 2 nights away. The reception staff at the Derwent were very polite and smiley!!

Room Tip: Rooms on the Third Floor at the very end of the corridor looked larger (looking over the street) and...
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelAngelo00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jgarside, General Manager at TLH Derwent Hotel, responded to this review, 15 October 2012
Thank you for posting your review
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Bristol, England, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 12 October 2012 via mobile

I had 3 nights half board .this hotel was very good had indoor swimming pool ...I found the food was exellent .all a carte ...also they had nightly enertament I would come back here again..it was close to the beach and town very good

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jgarside, General Manager at TLH Derwent Hotel, responded to this review, 15 October 2012
Thank you for posting your review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TLH Derwent Hotel

Property: TLH Derwent Hotel
Address: Belgrave Road, Torquay TQ2 5HS, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Torquay
#17 Business Hotel in Torquay
#25 Romantic Hotel in Torquay
#34 Family Hotel in Torquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — TLH Derwent Hotel 3*
Number of rooms: 175
Official Description (provided by the hotel):
Part of TLH Leisure Resort, this lively 3 star hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a speciality. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 
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Also Known As:
Derwent Hotel Torquay
TLH Derwent Hotel Torquay, Devon

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