My wife and I stayed at the Derwent in March for five nights. On arrival looked adequate for a two star hotel and we parked fine (car park to the rear). Room was a good sized double with a good sized bathroom - great shower! Seemed clean enough on the surface. I then noticed the carpets around the edges hadn't been hoovered properly, for a long time as was thick with dust! It was the same on all the corridors. As the days passed I don't even think our room was hoovered at all, or the sink cleaned.
The food wasn't bad at all for a two star, just could've been warmer. You do feel rushed to finish your food, we don't all need to get the best seats in the house for bingo! I did point this out to the restaurant manager and he very politely had words with the staff, and we weren't rushed again.
The entertainment was great, especially The Las Vegas show, who were fantastic. Great singers and very funny too.
The facilities are excellent and there's so much to do with being linked to the other hotels.
We wouldn't stay at the Derwent again due to poor cleanliness.I don't worry too much if carpets are a little threadbare, but please just clean them properly! We've stayed in many two star hotels, better value and spotlessly clean.Would consider the Victoria if we returned to Torquay.
- Official Description (provided by the hotel):
- Part of TLH Leisure Resort, this lively 3 star hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a speciality. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more less
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- Also Known As:
- Derwent Hotel Torquay
- TLH Derwent Hotel Torquay, Devon