well where do i start, apon arrival to step full of smokers which wasnt good with a 10month baby, on check in to reception I enquired about dinner and because i wasnt staying on a dbb basis i was told i would have to pay £15 for a table i thought this cant be right, the reception was a shambles the staff where abrubt and very unhelpfull, parking as a nightmare aswell.
The hotel itself was a tip stains all over the carpets wallpaper hanging off the windows throughout looked like they would fall out if you touched them and it was dirty and the room is worse.
dont get me wrong a nice size room but the sink in the middle of it didnt look good the tv was tiny and only had 5 channels FREE VIEW IS FREE, again carpent skinking smelt of damp stains over wall and ceiling the cot they provided was awfull set my own up in the end.
I stayed in room 203 and you try getting a push chair to the lift from that room its impossible had to collipse it down to got up step and through a door.
Breakfast was ok not a bad choice staff where rude could not speak much english at all.
The lesure facilities are superb i will give credit for this aspect of the hotel good choice of pool areas sun loungers could be replaced many where cracked.
Food wise we went to pier point both nice fantastic food dont get me wrong its not michilin star food but amazing value for money the the choc brownie with orange chocalate mmmm stunning goats cheese salad was stunning too, All in all i would go back to torquay tomorrow but find another hotel. This hotel could be someting special
- Official Description (provided by the hotel):
- Part of TLH Leisure Resort, this lively 3 star hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a speciality. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more less
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- Also Known As:
- Derwent Hotel Torquay
- TLH Derwent Hotel Torquay, Devon