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“Family stay at the Victoria hotel” 5 of 5 bubbles
Review of TLH Victoria Hotel

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TLH Victoria Hotel
Ranked #32 of 89 Hotels in Torquay
Certificate of Excellence
Gloucester
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Family stay at the Victoria hotel”
5 of 5 bubbles Reviewed 17 April 2012

We stayed here over the Easter holiday. We are a family of 5, with children aged 11, 9 and 7. The accommodation was spacious and warm. The food very good (it was cheaper to stay dinner bed and breakfast rather than B&B), and drinks reasonable. A pint and 4 soft drinks coke or lemonade were £8.60, water was also on the table. The pool was lovely and we swam daily, the children hired the aqua jets on three days - i managed to wrestle one for a go as well which was great fun! The soft play area and games room gave my husband and i time for a rest and coffee. Our middle child went to Toby club in the evenings which she enjoyed, bingo was on daily (not our thing but very busy with other guests). We walked to the beach and Torquay harbor daily. I will defiantly stay again and recommend this resort.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfeasey, General Manager at TLH Victoria Hotel, responded to this review, 10 May 2012
So glad to read you review, it sounds like you all had a great time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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524 reviews from our community

Traveller rating
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    77
    26
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • Dutch first
  • English first
  • German first
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English first
yelverton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 15 April 2012

double room the size of a broom cupboard, ensuite tiny, so much noise we got about wo hours sleep per night,staff were not interested when asked to be moved.

Room Tip: use a different hotel
See more room tips
  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank valerie a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfeasey, General Manager at TLH Victoria Hotel, responded to this review, 10 May 2012
I am sorry to hear you were not satisfied with your stay, all our rooms are of good size, I am sorry you felt the staff were uninterested in your problems, it is very unusual I hear comments like this, we would always aim to rectify any guest issue at the time, however if we were full this would have been difficult for the staff to do, if you would like to contact myself at the hotel I would be happy to discuss your issues with you. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
southampton
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

A great hotel, Location good, Rooms spacious and well appointed , All very clean and tidy, public areas. Food was good, No complaints. Cant rate entertainment as this was a special weekend for Riviera swing, The bands and entertainment laid on by the organisers was fabulous. I loved the cinema screening of the old films, and the dancing lessons. Cant wait for next year,

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank grandmabetts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfeasey, General Manager at TLH Victoria Hotel, responded to this review, 10 May 2012
Thank you for your great review, this was new at the Victoria this year and we are to looking forward to next years event in February, hope we see you then.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tonypandy, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 3 April 2012

Just returned from a 4 nights holiday at the Victoria Hotel. We have stayed at the TLH Resorts many times. Was a little disappointed with the dinner on the first night, but it did improve for the other three nights. Breakfast was good as usual. Entertainment team worked very hard and their efforts were rewarded with a fabulous show The Broadway Express. Comedian Anthony Oakley kept the audience amused,no smut or foul language, a pleasant surprise. Games Arena & Swimming Pools up to their usual high standard. Rooms clean and comfortable. Special mention to Magdelana in the Restaurant and Cora in the Starlight Lounge. God willing we will return next year. One moan £1.40 for a small glass of Lemonade,half filled with Ice is extortionate. I was drinking Tetley's £3.00 a pint which was acceptable.

  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank KenDee_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfeasey, General Manager at TLH Victoria Hotel, responded to this review, 10 May 2012
I am pleased you have all enjoyed your holiday, I appreciate your comments and will pass your thanks onto the staff mentioned, hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SWINDON
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

I've written about the Victoria many times. My Family and I stay here often so you could say we are biased! Not true! We genuinely have a good time when we stay here and, as always, the staff were great!
Keep it up TLH!

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TorbayFan_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfeasey, General Manager at TLH Victoria Hotel, responded to this review, 10 May 2012
Thank you for your positive comments, we will keep doing our best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cinderford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 March 2012

The hotel is generally very nice. Though the windows in our room didn't fit very well, letting in traffic noise, the room was a good size and nicely decorated. The dance tuition included in the break was excellent. The break was great value for money. The pool is lovely. Staff friendly.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nicky P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfeasey, General Manager at TLH Victoria Hotel, responded to this review, 10 May 2012
thank you for your review, it was great to see you enjoyed the dancing, check out our website for all we offer within dancing. hope to see you soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 20 March 2012

Recently had 4 nights at the Victoria on a Learn to Dance course with Phillip Wyllie. The dancing course was very good and really enjoyable thanks to Phillip and Christine.
The hotel complex has very good facilites with ballroom, swimming pools and and indoor bowling rink. Our room and bathroom was ok but overlooked the front entrance and we were woken in the early hours on 3 nights by people talking loudly just outside the hotel lobby and by cars left with their engines running.
Staff in the hotel were friendly but what lets the place down is the food. Breakfast was good if you overlooked the burnt toast. Evening meals seem to have been prepared well in advance and anything that suffers by standing around keeping warm, such as fish and vegetables were not good. A beef salad arrived smothered in horseradish sauce which had not been requested or on the menu. Desserts with pastry or crumble topping were to be avoided. Choose a cold starter, salad and ice cream to be safe!

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cyberfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfeasey, General Manager at TLH Victoria Hotel, responded to this review, 10 May 2012
Thank you for your review, i am pleased you enjoyed your break, i am sorry to read your comments about the food, this will of course be checked on , we normally recieve posiotive comments regarding the food, i hope this does not stop you returning on another one of our dance holidays and i am sure you will see that this is not the norm.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TLH Victoria Hotel

Property: TLH Victoria Hotel
Address: Belgrave Road, Torquay TQ2 5HL, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Torquay
#30 Family Hotel in Torquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — TLH Victoria Hotel 3*
Number of rooms: 83
Official Description (provided by the hotel):
Part of TLH Leisure Resort, this charming hotel, with period features, has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a speciality. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 
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Also Known As:
TLH Victoria Hotel Torquay, Devon

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