This hotel has all the qualities required for a great stay. The reception staff is generally excellent. They are polite, helpful and very responsive with any queries. The room I had was spacious and clean, with hard comfortable beds and an excellent shower/bath. The breakfast is the standard english breakfast, with sausages, bacon, eggs and mushrooms.
I would have given the hotel five stars but for the lack of wi-fi in my room. It does not bother me too much, as I can use the 3G on my smartphone to access my e-mails, but it would have been nice if it does work. There was also a false fire alarm at 2 am in the morning. I thought the staff on duty could have made more active efforts to reassure people. I saw a group of elderly guests standing in the car park, without instructions or advice given by the staff on duty then.
I would have given 4 and a half stars if I could. Nevertheless, this is an excellent hotel and I would recommend it to people looking for a comfortable stay at a reasonable price.
- Official Description (provided by the hotel):
- Part of TLH Leisure Resort, this charming hotel, with period features, has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a speciality. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more less
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- Also Known As:
- TLH Victoria Hotel Torquay, Devon