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“What a wonderful family break!”
Review of Devonshire Hotel

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Devonshire Hotel
Ranked #16 of 87 Hotels in Torquay
Certificate of Excellence
Reviewed 13 April 2014

Well we have just returned form a four night break at the Devonshire Hotel, Torquay. What can we say? Well let me begin: We arrived at around 2pm and approached reception to a warm welcome and were given our keys and directions to our room, and were asked if we would like our luggage taken up to our room for us, we declined and we said we could manage and were given accurate directions to the rear of the hotel to make the entry easier for us. We were allocated a family room in the devonshire lodge adjacent to the rear of the hotel with a security entrance, always a bonus and on entering our room, we were so pleased, A delightful, large bright and airy room, a double and two twin beds, 2 vanity Sinks and ample storage!!!! Draws and wardrobe space galore! Ample Tea, Coffee Milks provided. Plenty of fresh clean towels, heated towel rail and bath with shower over! We were allocated our dining table at 4.30pm, which we kept for the duration of our stay. Gorgeous Bright Dining room, Excellent service, great selection of meals and our 6 Year old daughter was catered for on every level, as a picky eater they made sure she always had something she would eat,( Thank you Kelvin!) Rooms cleaned to a high standard every day with fresh towels daily. Comfortable cocktail bar, we cant comment too much on the entertainment as we were exhausted after our exploring of the English Riviera during the day, so we retired to our room with a flat screen tv and ample digital channels. Computer access is provided free in a sitting room at the front of the hotel if needed. For the price we paid, totally overwhelmed on all levels by the standard of comfort and service. On arriving home, my daughter asked when can we go there again??? If she's happy, we're happy, so thank you Nigel, Eric, Kelvin, and all staff that made our stay a special one, We'll be back!!!

  • Stayed: April 2014, travelled with family
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1  Thank Don M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nigelatthedev0nshire, General Manager at Devonshire Hotel, responded to this reviewResponded 15 April 2014

Dear Don M, thank you so much for posting a lovely review, i am sorry i didnt get to speak with you at the time of your holiday, but it is so nice to see you had a lovely time with us, here at Daishs holidays we thank you for coming and when you are ready to come again just call the hotel and ask for Nigel OR Abbie and we will get another great deal for you.

see you soon.

love from Devonshire Team

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748 - 754 of 899 reviews

Reviewed 12 April 2014

Devonshire Hotel is owned by the Daish's holiday group and so is frequented by coach parties, although it is open to independent travellers. During our stay there were customers from age 3 to 90 plus. There were several kinds of live entertainment each night - a comedian who acted as a compere throughout dinner, quizzes, cash bingo and live music. Coach excursions were available on most days. Loan travellers were well catered for and the level of camaraderie was a matter of personal choice.

I've marked this hotel so highly for several reasons: - great value for money, lovely food including fresh vegetables, hearty puddings, reasonably priced bar, clean and comfortable rooms, good choice of TV programmes. The friendly staff team seemed to genuinely care for the guests. The manager had also lovingly documented the history of the hotel in a DVD. As I've already hinted it is an elderly aunt of a building, with all of the idiosyncrasies that implies.

Location wise it is high above the Torquay seafront, close to the spectacular Daddyhole plain. There is ample parking and buses run during the day.

Room Tip: Ask for a sea view, and specify if you need to avoid climbing stairs.
  • Stayed: April 2014, travelled with family
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1  Thank lone-opine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nigelatthedev0nshire, General Manager at Devonshire Hotel, responded to this reviewResponded 15 April 2014

Hello Sir and thank you for your elegant review, it is noted that you are a veteran when it comes to trip advisor and it is of the opinion of many that your review will be a fair one, Here at the Devonshire we always want to make our guest feel special after all its your holiday, your fun and our service to you.
top review thank you.

regards

Nigel

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Reviewed 10 April 2014

We have just returned from a 5 day break at the Devonshire Hotel and must say it was very enjoyable.It was the first time we have stayed at this Hotel but we have stayed at many other Daishes Hotels and once again we were not dissapointed.The room was really good and clean , we would certainly request this room again next time we go.food was excellent and staff really pleasant.Entertainment very good
The Hotel is situated at the top of a hill but this did not present to much of a problem as the buses were quite frequent and if you are fit you could always walk.
Given the cost of this holiday complete with transport to and from the Hotel we thought it was excellent and really good value. The Chollo;s

  • Stayed: March 2014, travelled as a couple
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1  Thank Thechollos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nigelatthedev0nshire, General Manager at Devonshire Hotel, responded to this reviewResponded 15 April 2014

Dear Guest of the Devonshire Hotel, it was a real pressure having you here at our friendly warm hotel, your presence will always be welcome so we hope to see you again.


regards
Nigel

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Reviewed 31 March 2014

Last week we spent five days in this hotel after making a very last minute booking for a five day break which included transport. The price charged was in our opinion so reasonable that we set off with low expectations of the hotel but determined to enjoy ourselves whatever. The journey was long owing to the unnecessary delays on the coach but we accepted that mistakes happen and got over it. On our arrival at the hotel we received a warm welcome and were quickly allocated our room. Before settling in though we were asked to go to the restaurant in order that we could choose a dining table which would be ours for the duration of our stay. I was a little disappointed that we were unable to have a table for two owing to our late arrival. Fortunately we shared the week with a very friendly couple. Our room was not very large but was totally adequate with lots of storage space and frankly for the price paid we could not have expected more. It was clean, we had plenty of hot water and there was also plentiful tea and coffee. Oh and most importantly the bed was comfortable too. A minor niggle for us was that room 22 is just at the top of the first flight of stairs and on the evening that we opted for an early night we could hear the entertainment just as loud in our room as we could in the restaurant! Luckily the entertainment does end at a reasonable time so we just accepted that late bookings do not get to choose the best rooms. We found the restaurant extremely good for this type of hotel. There was a good choice of dishes and our meals were served piping hot by a waiter who could not have been more friendly and helpful. I believe his name is Kelvin? We were impressed that breakfast is also served, unlike the morning bunfight at the buffet which is becoming the norm for hotel breakfasts. The entertainment was a bonus as we felt that we were receiving great value for money without entertainment. I hate bingo but realise that many were enjoying a pre caberet game each evening and all credit to Simon for trying to bring some fun into it! For those not wishing to indulge in quizzes and bingo there are plenty of comfortable lounges to relax in whilst waiting for the evening entertainment to begin. On the whole the entertainment was enjoyed although we did find that on one evening it was dire, but each to his own. That is how we came to be hearing it from our room after opting out! We found that five days was not enough in the area of the hotel as there is so much that can be done from Torquay. We used local buses and found them very good. The Gold service to Dartmouth, which can be picked up outside Debenhams, is a lovely way to travel through the Devon countryside. All in all we thoroughly enjoyed last week. Hopefully our first holiday with Daish will not be our last. Perhaps next time we can find a quieter room? Thanks to all concerned for the efforts put into giving a couple of oldies a good time!

Room Tip: Room 22 can be a bit noisy.
  • Stayed: March 2014, travelled as a couple
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1  Thank PamD971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nigelatthedev0nshire, General Manager at Devonshire Hotel, responded to this reviewResponded 2 April 2014

Hello and thank you for coming to the Devonshire hotel, we are a family run hotel with the same management since 2004. we pride ourselves on the friendliness and welcoming manner from our staff. we are improving the rooms all the time but as there is 73 it will take time to get round them all. if you would like a noice free room them request room 5 or 7.

thank you for coming

hope you will be back.

regards

Nigel

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Reviewed 30 March 2014

This was our first trip to this hotel, had read reviews before setting off, so were hopeful they were genuine. we were greeted by Simon, and shown to our room, a large very clean, comfortable room,everything we wanted was at hand and the tea & coffee supply was topped up every day.
Food was terrific, with good choices, and loved the themed nights, the staff are all friendly and helpful,and keep the hotel spotlessly clean. The entertainment every evening, was great, as was Simon with his wit keeping us all amused, This hotel is well positioned for visits to various attractions, such as The model village, Bygones, Cockington, along with visits to other coastal resorts. The hotel runs trips out to various places, not that we used these but plenty did. As we said at the beginning, "We shall return".

  • Stayed: March 2014, travelled as a couple
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1  Thank mick032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nigelatthedev0nshire, General Manager at Devonshire Hotel, responded to this reviewResponded 2 April 2014

Thank you for taking the time to write your review, i here you are coming back for Peggy's birthday in June, this is ready good news.
regards

SEE YOU SOON

love NIgel and the team and the Devonshire.

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Reviewed 28 March 2014

Before you read any further on this review do keep in mind that a 5 day half board holiday including transport is from £99. Our driver was I hour late collecting us as he had got to Arundel before the office informed him he had to go back to Worthing for a pickup which was not on his list! We booked three trips out, two of which were cancelled. One reason for a cancelation was that the coach had broken down. We found out the next day that this was not the case. The reason was driver’s hours. We could not understand why they felt the need to lie to us all. Some of us had to wait a day for our money to be returned for the cancelled trips as they said they had run “out of money”. The broacher states in several places that they serve “GOOD HOME COOKING”. This was not true. On our first night the carrots and new potatoes were tinned! And things did not improve. The hotel stands at the top of a hill, which is quite steep getting back but there is a regular bus service both ways. Our room was very basic. Very tried décor and furnishings. If you wanted a shower you had to run it for at least 10/15 minutes. The staffs were all very friendly and helpful. The manager was a lovely man, very entertaining.

  • Stayed: March 2014, travelled with friends
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1  Thank MCJSMGBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nigelatthedev0nshire, General Manager at Devonshire Hotel, responded to this reviewResponded 8 April 2014

Dear Guest, after reading your review we would like to correct a few facts as i feel some of your comments are untrue and frankly unfair.

1. We do not use tinned vegetables in our hotel the potatoes are fresh mids (mid-season) and are rumbled to remove the skins that’s why they look smooth.
The baby carrots in question are frozen as are the pea's most if not all guests are happy with this as part chose of mainly fresh and a little frozen, this is when paying such low prices in off peak months (80 for four nights including transport and meals with entertainment after the VAT is paid.

2. It was with regret we had to cancel one trip because this was due to the coach breaking down and unavailability of a driver, it seemed that this lady was not happy with the reason given so she went to the travel office and spoke to a booking agent who didn’t know the reason the coach had been cancelled, she gave her a probable reason for the cancelation, using this information the guest proceeded to call us liars. (Wrong)

3. When booking at a discounted rate to those who paid full price, it’s natural to assume full price guests will get the better rooms surely anyone should understand this. We are not talking £80 per night here just £25 including breakfast dinner and entertainment. Room 45 (double room free upgrade from single for this guest) the room is basic but it’s very big bright and warm.

We do have updated rooms but these go to full price paying guest. As you can see from our ratings this kind of low review is the exception to the rule.

Thank you for coming anyway.

Devonshire Hotel

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Reviewed 24 March 2014

Have today returned from my latest short break at The Devonshire. I have lost count of the number of visits there now. A lovely friendly hotel just up the hill from the pretty harbour in Torquay. Great staff make this place - all so friendly and helpful. Good choice of evening meals every day - including veggie for those who prefer. Would certainly recommend to friends and family.

  • Stayed: March 2014, travelled with friends
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1  Thank Clive J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nigelatthedev0nshire, General Manager at Devonshire Hotel, responded to this reviewResponded 15 April 2014

Hello valued guests and thank you so much for your nice review, it was as it always is a pleasure welcome you and the girls to our hotel, new time you come is a birthday of one of you, so we will ensure a party of a stay for you..

see you soon


ALL THE BEST.

Nigel and the devonshire crew.

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Additional Information about Devonshire Hotel

Address: Park Hill Road, Torquay TQ1 2DY, England
Phone Number:
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Torquay
Price Range: £56 - £86 (Based on Average Rates for a Standard Room)
Number of rooms: 75
Official Description (provided by the hotel):
The Devonshire Hotel, a beautiful 1900s building overlooking the stunning Tor Bay, is surrounded by flower filled gardens and just a 10 minute stroll to the popular Blue Flag-rated Meadfoot Beach, the attractive waterfront and bustling town centre. Our heated outdoor pool is available in the summer (May - Sept) and is ideal for a cooling dip after a day's sightseeing. This TripAdvisor Certificate of Excellence 2013 awarded hotel also boasts peaceful lounge areas and, for the warmer months, a terrace for afternoon tea. if the weather's nice, you can try your hand at golf on our fun putting green or simply sit back and relax on our peaceful lawns or sunny patio. ... more   less 
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Also Known As:
Devonshire Hotel Torquay, Devon

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