Booked here for 6 nights and on our first night were locked out because we were given the wrong keys. Phones were to answer phone as it was passed 9 and so we had to stay in the in made room next door.got in contact when they finally answered 10am next day and was told refund would come!when met lady would not refund despite we stayed in a single not knowing our things were safe and without our toothbrushes!!she said lucky we were small!and because we had a bed no refund!shocking rude and disgusting excuse of customer service!room needs some tlc too!!
- Official Description (provided by the hotel):
- Cheap budget tourist travel student accommodation in Torquay. Rooms from just £14 a night. ... more less
- Also Known As:
- Torbay BackPackers Torquay, Devon