Went to the hotel for a spa day with my daughter, it was so tatty and shabby. The pool is very small, the sauna is very dated and the hot tub felt grubby. The changing rooms were very tatty and seemed unclean. Staff reasonably friendly. Had a fantastic body wrap detox.
We had a unsatisfactory day and were given complimentary back massages to compensate, so we returned to use the gym which is small hot and dated but adequate and have our massages. The staff were indifferent. The massage therapist was running late , didn't apologise and then the massage was only about 20 minutes long not half an hour. The therapist was tired overworked ,as she said , and dissatisfied , which did not make for a relaxing experience. If I had paid I would have asked for a refund. I have stayed in the hotel in the past which is lovely, especially sea view room, but the gym and health facilities truly let this lovely hotel down.
- Official Description (provided by the hotel):
- The Imperial Torquay is a 19th Century four-star hotel in a stunning cliff-top location on the English Riviera. Just a mile from Torquay train station, and 10 minutes walk from the town centre and its famous promenade, this Mediterranean-style hotel is a great base for exploring Devon and North Cornwall. Close by are sandy beaches, the Eden Project and Dartmoor National Park. After a day of exploring relax in the Health & Leisure Club then enjoy delicious food in the award-winning Regatta Restaurant. ... more less
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- Also Known As:
- Imperial Hotel Torquay
- Barcelo Torquay
- Imperial Torquay
- Torquay Imperial Hotel
- Hotel Imperial Torquay
- The Imperial Torquay Devon