Well we did last 2 nights but more for the amusement factor than anything else. After our initial poor impressions, we finally made it to dinner. I thought it couldn't get any worse, but I was clearly wrong. All started well, we were shown to our table. It went downhill after this. No less than 3 staff asked if if we wanted any water, which took an age to come and the wine list was returned to me with a scrap piece of paper of what wines they had run out of. We them ordered our food and waited with anticipation. 10 minutes later another waitress came back to ask us how we wanted the food cooked and what side dishes. Surely this should have been it but no, anther waitress then came back to say they had run out of one of the dishes and what else would we like. By this time it had become farcical. The finale was a rather menacing member of staff from the kitchen arrived with another waiter, presented me a blank order form and pen saying could he take our order again as the kitchen printer had broken. When I refused and suggested he speak to one of the 3 staff that had taken our order, he got aggressive scaring my wife and walked off with a rather dark stare. I was waiting for a camera crew to jump out by now and tell us it was all a joke!
Breakfast was no better as we watched the couple next to us get up from their table with freshly poured coffee, get up to go to the buffet whereupon 3 members of staff cleared their table! The excuse from the head waiter was "well some people leave things on the table, madam..." I could go on. When I read some of the other reviews, I have to wonder; are there two Imperial Hotels in Torquay...?
- Official Description (provided by the hotel):
- The Imperial Torquay is a 19th Century four-star hotel in a stunning cliff-top location on the English Riviera. Just a mile from Torquay train station, and 10 minutes walk from the town centre and its famous promenade, this Mediterranean-style hotel is a great base for exploring Devon and North Cornwall. Close by are sandy beaches, the Eden Project and Dartmoor National Park. After a day of exploring relax in the Health & Leisure Club then enjoy delicious food in the award-winning Regatta Restaurant. ... more less
- Reservation Options:
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- Also Known As:
- Imperial Hotel Torquay
- Barcelo Torquay
- Imperial Torquay
- Torquay Imperial Hotel
- Hotel Imperial Torquay
- The Imperial Torquay Devon