To get the 'negatives' over with, there was a bit of a mess up with rooms initially, and the bar menu is quite limited. Bar staff were somewhat stressed, and every soft drink I asked for (from the menu), they didn't have. Bedroom en suite shower water flow quite weak. Pool was over run with very loud children at one point which was a shame and we had to leave (though this was our own choice).
On the positive: we were able to book in early; service excellent throughout the stay; dinner was superb; though a little 'tired' in places, general decor is beautiful; amazing Spa staff who couldn't have done more to make us comfortable and aid relaxation (clean robes, new slippers, unlimited tea and coffee in relaxation room); nothing was too much to ask; rooms comfortable, clean and equipped, with very good beds; breakfast amazing with everything you could ask for and more, and endless supply of tea!
A member of our party was on crutches, but was able to access all area's of the hotel and spa, and the Spa therapists were exceptionally professional with all 5 of us.
Extra supplies for tea and coffee in our rooms were freely given. With a view to die for, friendly, professional staff, quality restaurant food, and outstanding Spa therapists, we will all definitely be promoting The Imperial and visiting again ourselves.
Thank you for a wonderful weekend.
- Official Description (provided by the hotel):
- The Imperial Hotel is a 19th Century four-star hotel in a stunning cliff-top location on the English Riviera. Of the 152 bedrooms, 60 are sea-facing premium rooms, 29 deluxe rooms with sea views, and 13 suites. Just a mile from Torquay train station, and 10 minutes walk from the town centre and its famous promenade, this Mediterranean-style hotel is a great base for exploring Devon and North Cornwall. Close by are sandy beaches, the Eden Project and Dartmoor National Park. After a day of exploring relax in the Health & Leisure Club then enjoy delicious food in the award-winning Regatta Restaurant. ... more less
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- Also Known As:
- Imperial Hotel Torquay
- Barcelo Torquay
- Imperial Torquay
- Torquay Imperial Hotel
- Hotel Imperial Torquay
- The Imperial Hotel Torquay, Devon