We were offered a 40 % discount with out asking , I should have known better ! we take. 3 /4 mini breaks each year in Devon or Cornwall and generally stay in Brend Hotels however on this occasion we could not book the rooms we needed ( double and a twin interconnecting).
On arrival at the imperial we found that parking in the hotel carpark to be £7 per night which was not mentioned when we booked.
luggage was left standing in the entrance foyer which i eventually retrived myself so that we could unpack and change for dinner. we waited 40 minutes to get adrinks order at the dinner table and over an hour from there to get our main course. we cancelled dinner for the next two nights and went out to local restaurants ( jingles and Amicci both brill)
generally unmotivated staff and no aparent management in evidence.
go out for lunch and dinner
landings have lots of steps after you get out of the lift so lots of bag humping.
- Official Description (provided by the hotel):
- The Imperial Torquay is a 19th Century four-star hotel in a stunning cliff-top location on the English Riviera. Just a mile from Torquay train station, and 10 minutes walk from the town centre and its famous promenade, this Mediterranean-style hotel is a great base for exploring Devon and North Cornwall. Close by are sandy beaches, the Eden Project and Dartmoor National Park. After a day of exploring relax in the Health & Leisure Club then enjoy delicious food in the award-winning Regatta Restaurant. ... more less
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- Also Known As:
- Imperial Hotel Torquay
- Barcelo Torquay
- Imperial Torquay
- Torquay Imperial Hotel
- Hotel Imperial Torquay
- The Imperial Torquay Devon