Following a good time last year,fourteen of us booked a night with Christmas Party,this year there were changes that suggested some pennypinching.Check-in was smooth and the room we had requested via email was ready for us.
We weren't in the Cavendish Room but in Restaurant,this was hot and cramped.The starter and dessert were fine but the main meal was a disappointment two small dishes of vegetables between us(a third arrived when we asked,still not enough) just a couple of roast potatoes and the stuffing was poor.No table decorations,party poppers,streamers like last year and the crackers were the cheapest I've seen.dding
All waiting staff were very helpful and the DJ was excellent and made the night.
The room looked more tired than last year,shower was hard to control,cheaper biscuits(not Devon Shortbread),no pullback service,as last year either.
Breakfast was good and plentiful though,last year there were hash browns and black pudding.
The public areas and all the staff at The Grand Hotel,but I feel it will struggle to maintain a four-star rating unless they spend money and upgrade the rooms and cut out the cost cutting.People won't complain that the bar/food prices are dear,if the four-star experiance matched the excellent staff.
- Official Description (provided by the hotel):
- Torquay's Historic Jewel For old world grandeur and traditional British charm, the Grand has been Torquay's landmark hotel for over 130 years. Overlooking one of the finest bays, this elegant Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. ... more less
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- Also Known As:
- The Grand Hotel Torquay, Devon