Me and my boyfriend have just returned from a relaxing 3 nights at The Grand Hotel, Torquay (July 2014). The hotel is dated and in need of some TLC, this hotel is rated as four star and needs upgrading. I understand if they are wanting to keep a classic, old look but ripped carpet and stained wallpaper is unacceptable.
The breakfast choice is excellent, I have no idea why people were complaining. Full buffet style and also have the choice of ordering a few items on the a la carte menu too (smoked haddock, poached eggs, smoked salmon for example and is included in the price - I had both and were cooked perfect).
We relaxed around the outdoor pool for three days, which has a bar and waitress service (limited food choice), we also used the indoor spa facilities. We booked a 'compact' room and apart of needing some aircon, I can't really complain - although we were given a fan.
There is plenty of room to relax in and around the hotel and has fantastic views. Location is perfect, opposite the beach. Harbour is about 10-15mins walk.
We did eat in the Lounge Restaurant. Personally, I think the menu needs a small makeover, I don't think it needs a menu which offers 6 or more different steaks (one of which costs £46). On our last evening, we were told that due to the other restaurant being fully booked, they weren't taking orders for about an hour as they had a backlog of orders to clear. I can see why this would annoy people, but we were in no rush and relaxed in the lounge with a glass of wine whilst waiting for our table. The 'light bites' for a snack are very light - these are the size of a starter rather than a light meal as described.
I found all the staff very friendly and very helpful - but they do need more staff to cater for this very large hotel.
Overall, an enjoyable stay - I would recommend but ensure they were aware of how dated the hotel is.
- Official Description (provided by the hotel):
- Torquay's Historic Jewel For old world grandeur and traditional British charm, the Grand has been Torquay's landmark hotel for over 130 years. Overlooking one of the finest bays, this elegant Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. ... more less
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- Also Known As:
- The Grand Hotel Torquay, Devon