We booked this hotel as we love its sister hotel, the Fowey Hotel in Cornwall, however the Grand was a huge disappointment from the start - a very chilly and unfriendly welcome at Reception which spoiled our break before it had begun. We had booked a premier room with a sea view, and indeed we could see the sea - beyond the unpleasant flat roof immediatlely in front of our window. Following the disappointing welcome we decided not to risk the restaurant and instead to eat in town, but disappointingly Reception had no idea about the local area so we were left to our own devices to find a decent restaurant. Breakfast the next morning was poor - again a chilly reception in the dining room, cold coffee - and a waiter with very badly torn trousers - unbelievable! We wanted to complain as we checked out - but we were checked out by the same unhelpful receptionist who had checked us in the previous afternoon, so we decided not to bother saying anything.
- Official Description (provided by the hotel):
- Torquay's Historic Jewel For old world grandeur and traditional British charm, the Grand has been Torquay's landmark hotel for over 130 years. Overlooking one of the finest bays, this elegant Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. ... more less
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- Also Known As:
- The Grand Hotel Torquay, Devon