On checking in the girlsat reception were very polite and informative.First impressions of the hotel was disappointing,the hotel looked very very dated and in need of modernisation. Our room was right at the back of the hotel with a railway track running behind it. Our overall impression of the room was again very very disappointing,the furniture was very tired with chipped paintwork, the dressing table stool was very rickety needless to say i did not use it.The bedding consisted of sheets and blankets which had seen better days,the blankets were coming apart around the edges they were also marked, which was not a good impression to say the least, which meant for our 2 night stay we just slept with the sheet over us. There was dirty marks around the light switches and tea stains on the wall by the bed.The wardrobe was a rail with a curtain as the door. The bathroom was the best part of the room,it was clean and although the shower was just a pipe coming off the hot and cold taps with a small shower head which you regulated by adjusting the taps, we always had hot water when we needed it .The window in the room had secondary double glazing which was very difficult to open
once we managed to open it , the main window just would not open.The restaurant
which we had breakfast in,again needed to be updated,the work station`s that the waiting staff use were like something out of the ark,as was the cutlery and crockery.On the table next to ours on the first morning we was there, a lady poured herself a cup of tea and there was a crack running all the way down her cup,this should never of made it out of the kitchen.On a positive note the breakfasts were very good,there was a good choice,and if you wanted more toast,tea or coffee the staff was very accommadating, The head waiter and his staff were very passionate and offered good customer service,they were very friendly and were clean and tidy.The only thing i did not like was that the breakfast cereals were in large open containers, and at the end of the breakfast sitting any left overs were just cling filmed presumably for the following day,i think it would be better if they were in concealed containers so that contamination of any kind could be kept at a minimum.Also one of the waiting staff, whilst relaying the table put the clean cutlery about to go onto the table onto a chair that only a few minutes beforehand someone was sitting on.
Overall i do not think this hotel offers good value for money,£100 a night for the room that we had was very excessive to say the least.A refurbishment is very much needed,especially when you see some of the other surrounding hotels on offer.
The waiting staff in the restaurant apart from the one negative which i highlighted,were a credit to the hotel very customer focused and passionate about their work.
The menu choice for breakfast was excellent,as was the food.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA, Expedia, Odigeo, Hotels.com, LateRooms and Agoda so you can book your Corbyn Head Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Corbyn Head Torquay
- Hotel Corbyn Head
- Corbyn Head Hotel Torquay, Devon