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Rutland Hotel
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Reviews (71)
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58 - 63 of 71 reviews
Reviewed 9 June 2013

Thirty five of us on a Themed (steam train trips) week all included price-what a week, weather,trips,entertainment,great food,marvellous staff,very comfortable hotel everywhere,great views from the top of the cliffs,quiet area,little traffic and good neighbours re noise etc.
Nothing was too much trouble for ANYONE-cleaners,kitchen staff,waiting staff,barman,managers and coach driver and assistant.Very well organised events and entertainment- menus nice and well balanced,good selection for all tastes.Many repeat guests in the team to guide you through the hotel and area which was a help.Very impressive response from all staff to an injured (whilst out in the town) guest ,fell and broke wrist. Tom and Eve managers acted totally professionally and with care and compassion to get the guest to hospital(2) and receive NHS care and treatment,they provided the aftercare .AS we departed at the end of a superb week ALL the staff 'paraded' outside Downtown style to wave good bye and called out good wishes.-amazing care and consideration for guests.Loved every minute of it,hoping we can repeat soonest!


Stayed: June 2013, travelled with family
2  Thank Hisworship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eve W, Manager at Rutland Hotel, responded to this reviewResponded 12 June 2013

Thank you so much for your review it is so nice when people take the time to let other people know that The Rutland is here and is worth a visit. Glad you enjoyed our themed week we love organizing them and the fact that we are able to come along with you to make sure you are all OK. Well thats our excuse anyway heheh EVE

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Reviewed 20 April 2013

Just had a weeks stay at the rutland with my mum and two friends on one of their coach trips and all I can say is the rutland is fantastic from the drivers who pick you up in your home town, take you on tours and take you back home to the waiters bar staff and management. Nothing is too much trouble, the food and service is great!!! Everybody becomes friends. I truly cannot say enough about the hotel and it's staff other than I highly recommend it and would say if you are thinking of going to the rutland think no more and go!!!
I cannot wait to go back very soon.
Thankyou everyone at the rutland for a very enjoyable stay!!!!!
Kerry and Christine

  • Stayed: April 2013
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4  Thank Keriixx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eve W, Manager at Rutland Hotel, responded to this reviewResponded 12 June 2013

Thank you for your review we are always pleased when people let us know that they have had a good time, but to have the added bonus of putting it on trip advisor is very much appreciated Thank you again EVE

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Reviewed 15 April 2013

Just returned from a 6 day coach holiday at the Rutland Hotel.
The coach is owned and operated by the hotel and is only one year old.
The hotel facilities were excellant in every respect from the staff, the decor and the free and optional trips out.
I would definitely recommend this holiday as extremly good
value and despite the bad weather we were well looked after which made for a nice break at the start of the holiday season.

Room Tip: There is a lift so room access is not a problem.
  • Stayed: April 2013, travelled solo
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5  Thank ron a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eve W, Manager at Rutland Hotel, responded to this reviewResponded 12 June 2013

thankyou very much for your comments on tripadvisor it is very much appreciated when people take the time to place such a lovely review, we are very glad you enjoyed your stay with us and look forward to seeing you again. EVE

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Reviewed 15 April 2013

Just returned from a week at the Rutland where I had a brilliant time. Tom and Eve and staff were excellent at making the guests feel at home. Nothing was too much trouble. The rooms were well decorated and clean and the menus well chosen to give guests a very adequate choice. Table service was very good and prompt.

The Rutland's own coach and it's team was a real boon. Les and Gwen were very attentive to needs and the journey from Lincolnshire to the Hotel could not have been better. On their day off Graham also did a wonderful job. This coach also acted as a ferry service to and from Torquay, so if you did't want to go on the interesting visits you could be dropped off in town and picked up on return.

Altogether, this was an excellent holiday. The fact that nearly all the guests had returned (some of them many times) speaks volumes for its service, quality and value.

Stayed: April 2013, travelled solo
3  Thank Oz6670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eve W, Manager at Rutland Hotel, responded to this reviewResponded 23 October 2013

Thankyou for your response we are very pleased that you enjoyed your holiday here in Torquay

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Reviewed 1 April 2013

It's been some years since we last visited the Rutland in Torquay ,not by choice but commitments. On our return this Easter we found nothing but friendly and helpful staff and guests. Eve and Tom plus the staff where excellent. We tried the lodges this time and found them very nice and comfortable. The young man who looked after us at meal times was the perfect gentleman,nothing was to much trouble for him. A credit to the Rutland team. The coach was out of this world not only in looks but for comfort. The driver Les and his wife made the holiday a very friendly and informative trip both to the Rutland and return journey back to Doncaster. We shall return to the Rutland as soon as our commitments allow.

Room Tip: Try the lodges
  • Stayed: March 2013, travelled with friends
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1  Thank Yan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eve W, Manager at Rutland Hotel, responded to this reviewResponded 12 June 2013

Sorry i havent responded to your comments until now, it was only by chance that i realised we had had so many super reviews during this year. Thank you so much for you comments we do appreciate it when people take the time to tell others that the Rutland is worth a visit so thank you again EVe

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