The staff at the hotel were very helpful and polite at all times. We found the service very slick, and the food was superb. I would say however that eating at the restaurant for the whole of our 4 night stay was possibly a bad idea as veg was fairly minimal. I was pleased that some of the fish served was local, but i would have liked to have seen a lot more locally produced food. Breakfast was good, but the supplements charged for anything other than a full english breakfast were a little cheeky, given the amount paid already.
The room was quite small, but well furnished, and we had a beautiful sea view. The bathroom however really needs to be completely overhauled, as all of the fittings were dated and chipped. I would not have had a bath. The water pressure from the shower was poor, and the temperature was either very hot, or cold, with no middle ground. I would have liked dressing gowns in the room as well, but it appears these had to be purchased. Glasses in the bathroom for putting our toothbrushes in would have been useful too. We had no trouble with noise at the front of the hotel.
The cleaning service was hit and miss. The room wasn't hoovered throughout our stay, and the maid didn't clear the glasses and ice buckets we had delievered to the room, nor clean the teapot. I was also surprised that our bed linen wasn't changed, even after i had managed to cover the pillowcase with mascara. However, the bathroom was always spotless.
The indoor pool surrounds were absolutely filthy, and the pool was very cold. The weather wasn't great on our stay, so we didn't spend much time at the outdoor pool, however on the one sunny day, the heating for the outdoor pool was broken so we were unable to go in which was a shame. It also meant that when we went to the indoor pool instead it was full of children.
Overall, i would say that this is a lovely place to go for dinner / lunch, and enjoy excellent service and scenery. I think however that the hotel facilities really need more attention to merit a 4 star award.
- Official Description (provided by the hotel):
- With wonderful views across Tor Bay, The Osborne Hotel has a modern health club, an outdoor pool and leafy sun terrace. The hotel is set in 6 acres of grounds that lead to Meadfoot Beach.The elegant bedrooms are individually decorated, and all have free Wi-Fi access and tea/coffee facilities with free mineral water. All rooms have a private bathroom and a cosy seating area.Hesketh’s Health and Fitness Centre features an indoor swimming pool, fully equipped gym and tennis courts. Guests can relax in the sauna, or on the spacious poolside terraces.Langtry’s Restaurant has impressive bay views, and serves modern British cuisine and fine wines. There is also a informal continental-style brasserie, offering fresh coffees and afternoon teas.In the heart of the English Riviera, Osborne Hotel is a 15-minute stroll from the picturesque Torquay Marina. Free on-site parking is available, and Torquay Railway Station is just 1 and a half miles away. ... more less
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- Also Known As:
- Osborne Hotel Torquay
- The Osborne Hotel Torquay, Devon