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“Most Welcoming Hosts” 5 of 5 bubbles
Review of The Marstan

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The Marstan
Ranked #5 of 89 Hotels in Torquay
Certificate of Excellence
Melbourne, Australia
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Most Welcoming Hosts”
5 of 5 bubbles Reviewed 14 May 2014

The hotel is beautiful with tasteful furniture and decor, the breakfasts were excellent but what made our stay most memorable was the welcome by the hosts Craig and Ian. They were friendly and most helpful about places to go and where to eat. Craig particularly was very welcoming and entertaining with his droll sense of humour and his ability to put you at ease and feel a welcome guest rather than a paying customer. Will definitely recommend the Marston to friends and will visit again if I am ever in Torquay.

Room Tip: All the rooms seem good.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ros V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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481 reviews from our community

Traveller rating
    408
    60
    9
    4
    0
See reviews for
55
334
16
26
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 May 2014

Can't write enough good things about the hotel, how they made me and my girlfriend feel and the wonderful owner.

If you're considering going there, and you're reading this, do it! You won't regret it.

Can't wait to go back.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank YoungHove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

A very warm welcome by Craig to this lovely small hotel. Greeted with a cup of tea and a nice chat it was just a shame we had to leave to go to a work dinner! A very nice atmosphere everywhere and rooms very comfortable with good bathrooms. There is also a good choice of breakfasts all of which was delicious! Thanks Craig and Ian hope to be back for leisure and to use that pool sometime.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SusanH99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 7 May 2014

We booked this hotel as previous reviews were excellent. On arrival we were met with a very warm welcome and a lovely cuppa. After filling in a very short booking form Craig offered us a lot of local information and was most helpful in what was on offer for us to do with our two day stay. We were given a quick tour of the hotel and shown our room. The room was beautifully decorated and very clean, it really exceeded my expectations, even the bathroom was faultless which was a great surprise and relief. Both evenings we popped down to their small but well stocked bar and was treated like old friends rather than guests, both Craig and Ian know how to treat people to make them feel very comfortable. I thank them both for their restaurant recommendations and for the effort shown in booking one on our behalf. I would certainly recommend this hotel if you are looking for a quiet, relaxing and friendly place to stay

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Paula C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trier, Germany
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 6 May 2014

It was a short but absolutely perfect stay! Hospitality and breakfast a++, Tolerant if you are late. I guess Graig is the best "Landlady" in the world. Both are very polite as expected in a lovely house like the Narstan. What is better after a long days walk, than sitting in a hot tub with a drink in my hand. This is an old victorian Hotel as we (wife and I) love it. We promise to come back!
Andy & Susanne

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andreas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxfordshire
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

We use trip advisor a lot, and the reviews were excellent, so was our stay.
Warm and friendly check-in with lovely cuppa, we'll needed after long journey.
Rooms were very clean and nicely decorated.
Bed was just the right softness / firmness, very comfy good nights sleep.
Pool and Hot Tub area is a wonderful sun trap and well worth using, hot tub especially.
Good variety of choices at breakfast, cooked for you, and to your liking.
Craig and Ian are the best hosts ever, warm, friendly, very helpful, whether you need a taxi calling or swapping tips about the iPad and it's apps.
We even had a couple of lovely tunes on the piano from Craig whilst waiting for our taxi.
Very accommodating, nothing is too much trouble.
Would definitely recommend staying here.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tiggipop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 May 2014 via mobile

Wow!! With such a warm friendly welcome from comfort to relaxation all the way through our stay. This hotel was by far the best we could have hoped for. We have already booked to go back. Breakfast superb and very relaxing atmosphere. Craig was the best host we've ever experienced. Ian was great and very welcoming. Room was clean. Bed very comfortable and room well decorated. Shower room clean and modern- Hot tub was lovely. Pool my husband enjoyed. Surroundings in garden beautiful. Can't fault it at all !! Wow wow wow...........

Stayed May 2014, travelled as a couple
Helpful?
Thank kirsten h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Marstan

Property: The Marstan
Address: Meadfoot Sea Road, Torquay TQ1 2LQ, England
Phone Number:
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#3 Family Hotel in Torquay
#3 Business Hotel in Torquay
#4 Luxury Hotel in Torquay
#7 Romantic Hotel in Torquay
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Marstan 5*
Number of rooms: 9
Official Description (provided by the hotel):
The Marstan Hotel is an elegant mid-Victorian Villa peacefully located along Meadfoot Sea Road in a conservation area. The harbour and town are approximately ten minutes walk with the blue flag awarded Meadfoot Beach and its stunning views being less than five minutes on foot. An extensive refurbishment program saw The Marstan achieve a five-star guesthouse rating in 2007. In keeping with the period of the building, the hotel is traditionally furnished with antiques complemented with modern amenities such as contemporary bathrooms, flat screen televisions, wifi and ipod docking stations. The Marstan is the only five star guesthouse in Torquay to benefit from a combination of an outdoor swimming pool, hot tub and a licensed bar. The owners and staff endeavor to provide an attentive and personal service without being intrusive, with the aim of creating a luxury boutique hotel ambiance. ... more   less 
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Also Known As:
The Marstan Hotel Torquay
Marstan Hotel Torquay
Marstan Boutique Hotel Torquay
The Marstan Torquay, Devon

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