We booked in all good faith to take our two grandchildren away to Torquay for a few days and after telephoning the hotel and explaining what we wanted we accepted the reservation and sent our deposit. We were completely let down with the hotel and accommodation. The room was certainly not adequate and up to the standard we were expecting, very, very small and the bath had two big cracks filled with sealant (photo's to support this). We had to pay the remaining money on arrival before being shown the room (which was refunded). We had to hunt around Torquay for alternative accommodation to avoid disappointing our grandchildren. We are still owed our deposit of £180 which is still outstanding.
- Also Known As:
- Inglewood Hotel Torquay, Devon