I had booked 2 twins and a single for last weekend 22nd march and this was cancelled at the last minute. I was angry so I emailed the manager (Thomas I think his name was) and he explained to me the situation with the refurb and that it was taking longer than expected and that they had to cancel. He did however offer us a free stay as a good will gesture for when the hotel refurb is complete. This is a great example of how hotels can turn a bad situation into a good one so well done Thomas.
- Official Description (provided by the hotel):
- The beautiful Marquis Hotel was built in the 19th century as a holiday home for the 3rd Marquis of Bute. Around 1920 it was converted into a fine hotel and retains many of the original features a number of sea facing rooms.In 2013 the hotel has undergone a major renovation. The hotel has a private entrance to the Riviera Conference Centre with access to tennis, bowls and 9 hole pitch and putt. ... more less
- Reservation Options:
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- Also Known As:
- Marquis Hotel Torquay, Devon