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Marquis Hotel
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Reviews (382)
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All reviewsroof terracedining roomfamily roomsea frontbuffet style breakfastcar parkbetween coursesthe ground flooron arrivalcoach partypatio doorsshower roommid week breaklovely hotelevening mealno liftfried bread
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Reviewed 28 April 2014 via mobile

Having bought a wowcher we headed off to this hotel for a two night stay. We were not disappointed. The hotel is a short walk from the sea front with a direct path through it's gardens down to it and from our room we could take advantage of that English Riviera view. The room was clean with a brand new bathroom installed. The room windows and, from what I could see, most of the hotel is single glazed, this may be a downside in colder weather. The restaurant had delicious food in the evening and for breakfasts. We enjoyed our stay very much. Thank you.

Stayed: April 2014, travelled as a couple
1  Thank Wendy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thomas m, General Manager at Marquis Hotel, responded to this reviewResponded 5 May 2014

Dear Wendy

Thank you for a great review.
We are hoping to have the Hotel double glazed ready for the cold Winter months so please do not be worried about returning in the colder months.
The Marquis Hotel will always be nice and warm with a big smile

Best Wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

Where to start? Found this Hotel at very late/last minute when my sister called to say she was staying in Torquay and suggested we drove up to spend 48 hours with her, so at 10 pm on a Friday eve Booking.com found the Marquis, Well when I saw the price £44:00 I really did not know what to expect? having been misled in the past with clever photos and prices of unbelievable Offers!. The Room was clean comfortable big bed,lovely en-suite shower and good size Flat screen TV, inside the lounges and Dining room were tastefully decorated in keeping with the original Georgian building, Breakfast which was included in the £44 price was superb all fresh and plenty of choices, would not hesitate to stay here again, superb friendly staff, unfortunately we did not Dine here but the Menu looked very nice and reasonably priced.Still amazed at the Price? £44 for two B&B surely can't be beat!

Room Tip: Our room was at the Back 302, possibly the ones at the front might be noisy as on the road? but ours was quite.
  • Stayed: April 2014, travelled as a couple
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Thank Julian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thomas m, General Manager at Marquis Hotel, responded to this reviewResponded 5 May 2014

Dear Julian

Thank you so much for your lovely review. Whilst the renovation of the Hotel is fully complete that is when the Hotel will be worth much more, I hope you will come back in in a few months and see the Hotel fully completed.
I personally hope the new roof top terrace will bring a whole new level of the wow factor to the Hotel.

Best Wishes

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Reviewed 27 April 2014

Having made a mistake with the type of room we had booked, we ended up staying in two different rooms on our two night stay, but I cannot praise the girl receptionist and especially the manager Tom on how professionally they dealt with our problem. Hotel as said by others is still work in progress, but bathrooms have been done really well. Good comfortable beds, very clean rooms, breakfast average, evening meal good. To make rooms that bit better could do with putting TV,s on wall, and modernising room furniture, or making better use of antique type furniture we had in second room. But all in all a good value for money hotel in Torquay. Found all staff very friendly and helpful

  • Stayed: April 2014, travelled as a couple
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Thank Paul Tarmas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thomas m, General Manager at Marquis Hotel, responded to this reviewResponded 5 May 2014

Dear Paul

Thank you for taking the time to post a review based on your recent stay at the Hotel.
Myself and all the staff look forward to welcoming you back in the future.

Best Wishes
T. Monnington

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Reviewed 26 April 2014

Very good quality for money. Room was exceptionally clean, bed was so comfortable. Shower, I want to take it home! The staff were very attentive and friendly. We have been to Torquay many times and have to say this is our favourite hotel to stay in and will definitely be going back.

  • Stayed: April 2014, travelled as a couple
    • Value
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Thank Lakes255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thomas m, General Manager at Marquis Hotel, responded to this reviewResponded 29 April 2014

Dear Lakes 255

Thank you for taking the time to post your experience with us i very much look forward to welcoming you back very soon. Please don't forget the roof top terrace will be opening 31st may

Best Wishes
T.Monnington

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Reviewed 25 April 2014

My husband booked this hotel for 2 nights for my 50th Birthday through booking.com and the price said breakfast included, when we came to check out it was for room only and had to pay extra for breakfast. Also very expensive evening meal! charged £70 for 2 gammon and chips, 1 cheese board, 2 large glasses of rose wine and 2 pints cornish lagers.
Despite this, the hotel was lovely and the staff friendly.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jackie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thomas m, General Manager at Marquis Hotel, responded to this reviewResponded 26 April 2014

Dear Jackie.t

I am very sorry if you feel fooled but if you do book through a booking agent such as booking.com please check what tariff you are booking. I will investigate this situation today please can you contact me directly to discuss this situation.

Regards
T.Monnington

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