Stylish and beautiful surroundings. Historic hotel with interesting background. Spotlessly clean. Tasteful Christmas decorations. Great food with wide variety of choice at breakfast and dinner. Barbara our waitress worked her socks off and fed us promtly, keeping us very happy.
Our room was newly refurbished though not all rooms are refurbished yet. It was quite small but comfortable. I reported a bulb not working and it was fixed the next morning though I never got the hangers I requested on arrival. My friends’ case went missing on arrival and it was outside someone else's room two floors above. No staff offered to help find it and the girl on reception said 'don't worry it will turn up'. My friends went looking themselves. That one girl on reception wasn't very interested or helpful but she was the exception. Most staff are just great, friendly and obliging. Entertainment was 1 night good, great Welsh singer, 1 average (duo) a man who played the keyboard and a woman that sang and one not so good (the magician) who was o.k. at magic but had an unfortunately patronising way of speaking to his audience and quickly upset them with lines like ‘Torquay is famous for those things on sticks on the promenade – pensioners’. Didn’t go down well in a room full of them ! Bingo every night but only 3 games so it was just right and we won !! Roughly a £20 line and £60 full house. We missed out on the road house of £160 unfortunately.
Loved being able to dance every night and we enjoyed ourselves immensely. Would have like someone to sing Auld Lang Syne on New Year’s Eve though, even if cabaret ended before midnight. It would have made it feel more like a real ‘New Year’s Eve’ .
Never got mince pies for tea as scheduled on ‘New Year’s Eve’ because greedy guests ate more than their one allotted portion. Hotel could have done more to remedy this. Perhaps a notice advising guests only one each. The main problem was one poor waiter had to see to all the guests and do the quiz ! We won the quiz too but sadly there was no prize !
Headland Hotel is situated high up above Torquay but courtesy taxi at 10am takes you into Torquay and fetches you back at 4.30pm. Most of our group were able to walk and it was o.k. going down and invigorating climbing back up.
Having complained about some tiny things, overall our stay was very pleasant and I would definitely like to return if visiting Torquay again.
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- Also Known As:
- Headland Hotel Torquay
- The Headland Hotel Torquay, Devon