We have just returned from a 3 night stop at this hotel. On arrival the reception was staffed by 2 lovely young ladies, especially Farah who could not do enough for you. We were given our key to room 19 which was on the 1st floor, to say we were disappointed was an understatement, The room was very old fashioned, the bathroom had supposedly been updated, ok there were new tiles on the wall but the taps were out of the ark! To adjust the shower we must have used 10 gallons of water, before you got the temperature right. The room was never cleaned or bins emptied, and no towels changed. On a better note the breakfast was fine, plenty of choice.
The waiting staff were very friendly & helpful. No doubt once the refurbishment is completed, it will be a nice hotel, but not at the moment.
- Official Description (provided by the hotel):
- The Richardson Grosvenor is perfectly situated to enjoy Devon's beautiful coastline, stunning beaches and local attractions. Fine dining our new restaurant headed by 2 Michelin starred Chef John Burton-Race, the Richardson Grosvenor offers diversity and quality in one neat package. ... more less
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- Also Known As:
- Torquay Grosvenor Hotel
- Torquay Hotel Grosvenor
- Grosvenor Hotel Torquay Devon