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“Long weekend stay,November 2013” 4 of 5 bubbles
Review of Grosvenor Hotel Torquay

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Grosvenor Hotel Torquay
Ranked #21 of 89 Hotels in Torquay
Rhyl, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Long weekend stay,November 2013”
4 of 5 bubbles Reviewed 29 November 2013

Fantastic Stay here. Staff professional & very friendly & helpful. Food good ,Devon cream tea to die for, scrumptious. So Pool,Gym Jacuzzi & Sauna put to good use. Keep up the good work ,will come again, THANKS Karen,Elaine,Fabio, Majic,Tammy,Georgina & all the staff @The Grosvenor for making our stay so pleasant. Refurbished rooms very comfortable. Angela & Bob

Room Tip: Ask for a Refurbished room
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  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ddarylb, General Manager at Grosvenor Hotel Torquay, responded to this review, 9 December 2013
Dear Family, it was a real pleasure to welcome you back to the hotel again and join in your birthday celebrations. I was pleased to read that you enjoyed the carvery on sunday before you departed and we are looking forward to your next visit especially the night porter so he can open the pool a bit earlier for you to enjoy. Kind regards. Daryl and the team.
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1,033 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (316)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Brussels, Belgium
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 November 2013

I needed a cheap stay for one night in Torquay and found 29GBP including a very good full English breakfast a great deal!
Clean room, comfortable bed, bathroom clean and stocked with enough soft towels to last me days.
The room was lovely warm and even had a view. I could see the sea in the distance.
Friendly and helpful staff.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lucy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ddarylb, General Manager at Grosvenor Hotel Torquay, responded to this review, 9 December 2013
Dear Lucy, thank you for the lovely comments in reference to your one night stay with us, I was pleased to read your comments in reference to your lovely room and the fact you even got a peak at the sea. It is so nice to be in a hotel that sits so near to the waters edge and the location for the shops and Harbour are within easy access. I was also pleased to read that you found the staff so warming to you. They certainly are a very nice team of individuals and they certainly respond to the daily challenges put in front of them to delight all our guests. Daryl and the team.
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Blackwood
1 review
5 of 5 bubbles Reviewed 26 November 2013

Have just spent a lovely weekend here great location, staff are all pleasant and helpful, food was very good especially the Sunday lunch definitely worth trying and value for money . Could do with an a few extras at breakfast, maybe mushrooms with full English as an alternative to black pudding, marmite, nutella or similar to accompany the croissant and coffee in a caffetiere to keep it warm as it was not as hot as it could have been. But they are just my personal opinion and definitely didn't detract from a wonderful stay at a great hotel .


  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tmayho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ddarylb, General Manager at Grosvenor Hotel Torquay, responded to this review, 14 December 2013
Dear Sirs, thank you for your comments in reference to your stay, I have spoken to Chef to get some nutela in stock as it is a very reasonable request and we may well move forward to caftiers in the future. I was very pleased that you enjoyed your stay and we of course will be waiting to welcome you back in the not too distant future. Daryl and the team.
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Exeter, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 26 November 2013

Have just enjoyed a Turkey and Tinsel weekend at this hotel. Room was comfortable, spacious and clean. Facilities very good,used the indoor pool everyday. Food was excellent with plenty of choice, entertainment 'brilliant '. All the staff were friendly and worked hard to make our weekend 'special'. When the renovations are complete this will be a great hotel !

Room Tip: Ask for a refurbished room.
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  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Margex51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ddarylb, General Manager at Grosvenor Hotel Torquay, responded to this review, 14 December 2013
Dear Sirs, thank you for your lovely comments in reference to your turkey and tinsel weekend here with us at the Grosvenor, I was pleased to read that you enjoyed the leisure facilities , entertainment and above all the food. We have worked extremely hard to put the hotel back where it belongs and it certainly feels like we are getting it right. Many thanks once again, Daryl and the team.
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Bristol, United Kingdom
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 24 November 2013 via mobile

Love this hotel, had really enjoyable time and at a great price. The staff were lovely especially the waitress in the morning serving breakfast! It was so busy and she was so calm and collected even though guests were asking her all sorts of requests. Would defiantley stay again. Good location.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nattavp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ddarylb, General Manager at Grosvenor Hotel Torquay, responded to this review, 25 November 2013
Thank you for your kind comments in reference to your stay here with us at the Grosvenor. The lovely waitress you pointed out is infact Yazmin and she certainly is a little star in her manners and service and always putting the customer first.
I was pleased to read that it was an enjoyable stay and we hope to welcome you back in the not too distant future. Daryl and the team.
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Plymouth, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 23 November 2013 via mobile

Had a last minute three night break on half board 19 - 22nd November 2013.
Room food service excellent but more important every member of staff were top notch.
So helpful and friendly.
A so much better hotel than under the previous owner with still work in progress.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank alexanderge0rge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ddarylb, General Manager at Grosvenor Hotel Torquay, responded to this review, 25 November 2013
Many many thanks for the glowing comments you posted, it is pleasing to see that so much of the financial input from our owner Mr Keith Richardson is now being recognised by you our guests. Every bedroom will have had a complete makeover from new televisions, kettles, tissue boxes and bins. New carpets and bedding, with foam and feather pillows to accompany all.
It really is a pleasure to see the transformation at the Grosvenor and thank you once again we do appreciate your comments. Daryl and the team.
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Honiton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 22 November 2013

Had a very enjoyable stay. Room clean and comfortable and well serviced during our stay.
All the staff were very good ,with a special mention for the waiters, who were well mannered, polite and very attentive.
The breakfast was excellent and plenty of choice. The restaurant food was also very good although the menu was limited.
Entertainment was very good.
Had one problem with the room which the General Manager, Daryl ,quickly sorted out.
The hotel is currently undergoing a complete overhaul and when completed should give other hotels in the area "run for their money".
We will definitely return in the future.

Room Tip: Choose a refurbished room.
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  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ddarylb, General Manager at Grosvenor Hotel Torquay, responded to this review, 25 November 2013
Dear John and Jean, many thanks for the lovely comments, I was pleased to read of the recognition of the staff and the service they provided. They are a small team but all dedicated to looking after all our guests and their needs. I was also pleased to read that you found the food to your liking and the new breakfast buffet certainly is a real hit.
We look forward to your return and on behalf of myself and my team, many many thanks once again.
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Additional Information about Grosvenor Hotel Torquay

Property: Grosvenor Hotel Torquay
Address: Belgrave Road, Torquay TQ2 5HG, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Torquay
#34 Romantic Hotel in Torquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Grosvenor Hotel Torquay 3*
Number of rooms: 47
Official Description (provided by the hotel):
Torquay's unexpected delight The Richardson Grosvenor is perfectly situated to enjoy Devon's beautiful coastline, stunning beaches and local attractions. With an indoor and outdoor pool, leisure facilities, dining in the contemporary Lawns Brasserie or stateside in Keith's retro diner, the Richardson Grosvenor offers diversity and quality in one neat package. ... more   less 
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Also Known As:
Torquay Grosvenor Hotel
Torquay Hotel Grosvenor
Grosvenor Hotel Torquay Devon

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